Customer Experience Supervisor

RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who’s hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth.

This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service.

Why Join Us?

• High-Impact Role : You’ll have a direct influence on daily service operations and customer satisfaction.
• Collaborative Culture : Work alongside a driven, supportive team that values accountability, respect, and results.
• Competitive Compensation : $55K–$75K depending on experience + quarterly bonus potential.
• Benefits : Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence.

What You’ll Do

What You Bring

Be the Heart of Our Guest Experience

If you’re a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you.

All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee’s employment at any time with or without reason or notice.