Junior Customer Service Representative

Who We Are  For over 30 years, Calagaz Printing has been Mobile's go-to print partner, and we're not slowing down.

As a veteran-owned family business, we take genuine pride in our work and in the relationships we build with our customers and our team.

Calagaz Printing is the kind of place where your ideas matter, hard work gets noticed and we celebrate wins together.  We're growing in 2026, and we're looking for someone eager to learn the print industry from the ground up.

If you're friendly, organized and ready to develop valuable customer service skills, this is your chance to join our talented and driven team. No printing experience required!

We'll teach you everything you need to know.

What matters most is your attitude and willingness to learn.  What You'll Do  You'll be the welcoming first impression of Calagaz Printing - greeting walk-in customers, answering phones, and learning the ins and outs of our business alongside an experienced Customer Service Representative.

This is a hands-on training role where you'll build real skills while supporting our team and customers every day.  Your Day-to-Day  Answer all incoming phone calls and route them to the right team members  Greet every walk-in customer with a friendly smile and assist them promptly  Help customers picking up completed orders   Make reminder calls and send emails to customers when their orders are ready   Process quotes for new business from phone and walk-in customers  Enter estimates into our system accurately  Maintain a clean, organized, and professional front office environment  Learn order processing, customer service best practices, and printing terminology under guidance  Support the CSR team with administrative tasks as needed  What We're Looking For  High school diploma or GED  Friendly, professional demeanor with strong people skills  Good communication skills - both on the phone and in person  Basic computer skills and willingness to learn new software  Reliable, punctual, and eager to learn  Ability to multitask in a busy environment  You'll Thrive Here If You  Love interacting with people and making them feel welcome  Are curious and ask questions when you want to learn something new  Stay positive and adaptable when things get busy  Pay attention to details and take pride in doing things right  Are looking for a career path, not just a job  What We Offer  Pay rate :

• $17.00 - $20.00 (based on experience)  Medical insurance  Paid time off and paid holidays  401(k) retirement plan with company match  Hands-on training and mentorship from experienced team members  Clear path for advancement as you develop your skills  A workplace that values you as a person, not just an employee  Ready to Start Your Career?  If you're eager to learn, love helping people, and want to grow with a respected local business, we'd love to meet you.  Powered by JazzHR