Diagnostic Scheduler - Radiology, Childrens & Womens Hospital

4 days ago Be among the first 25 applicants

Overview

USA Health is transforming medicine along the Gulf Coast to care for the unique needs of our community. We change how medical care, education and research impact the health of people who live in Mobile and surrounding areas. Our team of doctors, advanced care providers, nurses, therapists and researchers provides the region’s most advanced medicine at multiple facilities, campuses, clinics and classrooms, offering patients convenient access to innovative treatments and advancements that improve overall wellbeing.

Responsibilities

Coordinates all diagnostic imaging and outside referrals; greets patients at every stage of the visit; responds promptly to patient needs and requests; responds to physician and team member inquiries; ensures patient insurance information is accurate; verifies that all diagnostic test orders are correct prior to processing; obtains insurance authorizations for tests being performed; interacts by telephone, in person, and by email with patients and ancillary services; communicates written and oral ideas and plans effectively; records all authorization activity on daily spreadsheets; responds to inquiries regarding pending authorizations and exams; schedules services with physician office staff, patients, radiologists and imaging staff; obtains pertinent medical information and uses diagnostic test protocol to determine appropriate schedule; enters request for services, patient demographic data, third‑party payer and authorization information into scheduling software; maintains unit, educational and hospital requirements; adheres to infection control and safety standards; participates on committees and performance improvement activities; maintains regular attendance and works required schedule and overtime.

Qualifications

High school diploma or equivalent and two years of related experience. Knowledge of medical terminology and strong computer skills preferred.

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