ERP Financial Consultant
Department : Enterprise Systems Group
Billable Hours Goal : 80% of worked hours
Position Type : Full Time
Travel Required : Yes as needed
JOB SUMMARY :
As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.
REPORTS TO : Manager, Enterprise Systems Group
DIRECT REPORTS : None
ESSENTIAL FUNCTIONS :
- Be the trusted advisor to clients on system configuration and implementation, using Epicor's signature methodology for problem identification, implementation, documentation, testing and training
- Communicate with customer to determine needs, and contribute solution design as well as overall business strategy
- Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
- Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner
- Assist with generating quote specifications and proposal generation
- Ability to adhere to project timelines and meet Service Level Agreement goals
- Provide support for clients in a help desk capacity and assist in troubleshooting application questions
- Provide on-site training and consulting for clients if necessary
ADDITIONAL RESPONSIBILITIES :
Maintain daily timesheet and expense report entries and submit them accurately and timelyOther duties as requiredRequirements
TECHNICAL SKILLS :
High level (Intermediate) of proficiency in MS Office and SharePointExperience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains etcSOFT SKILLS & ABILITIES :
Strong written and verbal communication skillsPleasant and professional demeanor in all client and internal communicationsAbility to multi taskIntellectually resourceful with sound judgment and effective decision-making abilitiesIndependent worker and able to work effectively on daily tasks without direct supervisionStrong organization skills and ability to operate efficiently throughout daily tasksIn general owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriateDemonstrates empathy with users and professionalism at all timesWork well with clients at all levelsOperates with client satisfaction in mindEnergy, enthusiasm and results-orientedStrong troubleshooting and analytical skillsEDUCATION, EXPERIENCE, & KNOWLEDGE :
Bachelor level degreeCPA PreferredMinimum 5 years experience in a manufacturing accounting position or financial consulting for an ERP softwareStrong knowledge in supply chain / distribution desirableProven success in ERP software project implementation and deployment across multi-business verticalsWORK ENVIRONMENT / PHYSICAL DEMANDS :
Use of computer and office equipmentAbility to remain calm in stressful situationsPerforms all administrative functions expected at this levelADDITIONAL REQUIREMENTS :
Ability to schedule for evening or weekend work occasionallyValid driver's license in your state of residence and reliable personal vehicleDATE CREATED / REVISED : August 2020