Regional Sales Manager

Job Description

The Regional Sales Manager is responsible for the overall coordination and management of the sales activities of the Mortgage Loan Officers. Major responsibilities include recommending changes to improve customer experience, service, and department performance, completing special projects and participating in presentations as needed.

Essential Functions

Identify, plan, organize and implement sales strategies to deliver department sales objectives

Ensure that Mortgage Loan Originators are effectively managing their respective mortgage pipelines

Maintain and coach a well trained and motivated team of Mortgage Loan Originators to optimize production opportunities

Identify and develop new business sources within the marketplace

Build team strategy for capturing business from potential referral sources

Maintain origination and closed loan capture goals to insure production goals are met

Identify and recruit quality Mortgage Loan Originator candidates with potential to grow market share

Train, develop, and mentor staff to increase productivity and to develop a thorough understanding of all bank loan programs and guidelines

Implement a sales strategy for each Mortgage Loan Originator based on their assigned territory and its characteristics

Work closely with the operations team to ensure each prospective customer receives a high level of service and follow through for the best possible outcome and customer experience

Produce timely and accurate reports relating to the management of the sales team

Act as a producing Mortgage Loan Originator, taking and reviewing mortgage loan applications

Ensure compliance with Northwest's policies and procedures, and Federal / State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Ensure compliance with third party vendors

Ensure total document and data integrity

Manage personal workload / workflow

Qualifications

Bachelor's Degree required And

Per the SAFE Act, registration with NMLSR and annual renewal as a condition of employment required

5 - 6 years of experience in the mortgage industry required

3 - 5 years of experience as a manager or supervisor in a financial institution required

Advanced knowledge of banking industry laws, regulations and the origination process

Strong knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac, FHA, USDA-Rural Housing and VA loans preferred

Working knowledge of Ellie Mae-Encompass Loan Origination software, Freddie Mac - Loan Product Advisor and Optimal Blue pricing engine preferred

Good working knowledge of retail mortgage loan pricing

Excellent verbal and written communication skills

Strong sales, leadership, and organizational skills

Ability to work collaboratively and manage multiple deadlines and priorities

Must be able to manage staff, lead initiatives, and work well in a team environment

Must have strong selling skills, with the ability to convert prospects to customers

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Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.