General Manager(08160) - 2333B Buchanan Road

General Manager

Full-time

Job Description

Qualifications

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team feedback from Director of Operations / District Manager.
• Drive with one driver each week at your store, and give feedback on how he / she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member Safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Maintain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly GM meetings.
• Report any incidents to your Director of Operations / District Manager immediately, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.