Director, Ports of Entry Operations

Director, Ports of Entry Operations

The Director, Ports of Entry Operations sits within the Arrivals and Departures (AND) Functional Area (FA) and is responsible for designing and delivering a robust, efficient, secure and comprehensive ports of entry / exit operations program. This program will drive the execution of entry / exit processes for athletes, officials, media and other Games stakeholders arriving in the United States for the 2028 Olympic and Paralympic Games.

Reporting to the Head of Arrivals and Departures, this individual will be responsible for coordinating with federal and local government agencies (e.g., U.S. Customs and Border Protection, TSA, DHS, State Department) and other key internal LA28 FAs (e.g., Government Relations, Transportation) to streamline processing and ensure a seamless and secure arrivals and departures process.

The AND team will follow the Olympic Charter and data protection regulations. By Games-time, the AND FA will deliver the operational strategy, including operational / space planning, operations, service provider oversight, workforce planning, and budget.

Key Responsibilities :

Port of Entry / Exit Operations

• Work with airports, other ports of entry and associated agencies to develop and streamline operational plans for the processing of NOC / NPCs, Athletes, Olympic and Paralympic Family, Media, IFs and other stakeholders including the staging area lease requirements
• Collaborate closely with LA28 FAs - National Olympic / Paralympic Committee Services, Accreditation, Government and Security teams on immigration, streamlining arrivals entry / exit scheduling and operations
• Establish the peak departure plan, including Off-Airport Processing operations
• Define service levels, timelines, and coordination requirements in collaboration with LA28 stakeholders

Arrivals and Departures Data, Analysis and Information System

Operations Management

Background & Qualifications :

Position Requirements :

Physical Requirements and Working Conditions

Expectations :

Arrival and Departure Operations Expertise

Leadership and Stakeholder Management Expertise

Organizational Skills

Education / Training / Certifications

The annual base salary range for this position is $126,000.00 - $160,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.