Job Description
Job Description
Embark on a career at Evarts Tremaine, where your dedication and drive extend beyond routine tasks and job responsibilities. Here, you’re not merely an employee; you’re a pivotal force, shaping outcomes for our clients, enriching our community, elevating our team, and redefining the industry.
Our foundation rests on six core values : Integrity, Authenticity, Innovation, Knowledge, Teamwork, and, yes, FUN! Every policy, interaction, and decision we make echoes these principles, and as a member of our team, you’ll be at the forefront of the industry’s innovation and evolution.
The Role :
- Serve as the crucial day-to-day contact for our Garage Guard Insurance Program. This national program includes garages, part stores, body shops, small dealers, tire stores, car washes, towing, and gas stations.
- Seamlessly perform account transactions, ranging from quotes, applications, and proposals to endorsements, claims, and billing all while supported by both an account coordinator and state-of-the-art technology.
- Not only respond to but anticipate client inquiries, ensuring retention meets our high standards.
- Survey policy coverages and unearth opportunities for cross-selling and up-selling
- Maintain comprehensive client files, ensuring all transactions, notes, and diaries are inputted and up to date in AMS360, ImageRight, and Indio.
- Administer client communication and retention campaigns through Zywave for the Garage Guard Program.
- Document and maintain carrier appetite and program guidelines as a key departmental resource.
Requirements :
Current Ohio Property & Casualty Insurance LicenseA college degree is desirable, as are certifications like CISR, AU, CIC, or CPCUKnowledge of the automotive aftermarket industry, dealerships, and towing operationsMinimum 3-5 years of hands-on experience in account management for commercial lines insuranceProven expertise in binding, quoting, and issuing coverage online.The ideal candidate will have experience providing exceptional customer service primarily through phone communication, consistently demonstrating patience, empathy, and effective problem-solving.The Perks :
Hybrid remote work environmentA competitive base salary complemented by merit raises Salary Range $70,000 - $85,000Medical, Life, and Long-Term Disability InsuranceOptions for Dental & Vision insurance401(k) plan with a generous matchPaid Holidays and generous PTOTuition reimbursement and access to industry designation bonus programsSafe, convenient, well-lit, and supervised parkingDelicious, healthy lunches from HarvestOwlAn onsite fitness center, complete with a complimentary membershipEngagement with your community through volunteer opportunitiesA supportive, team-first culture driven by the Entrepreneurial Operating System (EOS)Join us. Propel your career, embrace balanced living, and work alongside a passionate team at Evarts Tremaine.
Apply today and become part of our enduring legacy.