Shift Leader

Shift Leader

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee :

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Provide excellent guest satisfaction, service speed, and product quality

Previous experience working in a cafe or quick service restaurant preferred

Show passion about results by setting compelling targets and delivering on commitments

Meet safety and sanitation standards

Anticipate and understand guests' needs and exceed their expectations

Works well in a team environment