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Patient Representative
Patient RepresentativeWomen's Health Arizona • Scottsdale, AZ, US
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Patient Representative

Patient Representative

Women's Health Arizona • Scottsdale, AZ, US
20 days ago
Job type
  • Full-time
Job description

Patient Service Representative

We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a positive experience from the moment they arrive. Your professionalism and excellent communication skills will help facilitate smooth operations and foster trust within our community.

Key Responsibilities :

  • Greet patients warmly and assist them with check-in and check-out procedures
  • Verify patient information and update records accurately
  • Schedule appointments and manage patient calendars
  • Collect and process payments, co-pays, and insurance information
  • Answer phone calls, respond to inquiries, and provide information about services
  • Coordinate with medical staff to ensure patient needs are met efficiently
  • Maintain confidentiality and adhere to healthcare privacy regulations
  • Assist with administrative tasks such as filing, data entry, and document management

Skills and Qualifications :

  • High school diploma or equivalent; additional healthcare-related certifications are a plus
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking abilities
  • Ability to handle sensitive information with discretion
  • Proficiency in using electronic health records (EHR) systems and office software
  • Compassionate attitude and customer service orientation
  • Ability to work effectively in a fast-paced environment
  • Join our team and be part of a supportive, patient-centered environment that values growth, collaboration, and excellence in healthcare service. We offer opportunities for professional development and a rewarding work experience dedicated to improving patient care.

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    Patient Representative • Scottsdale, AZ, US

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