Head of Product / Head of Service

AWM Portfolio Solutions Founding Team Member

Join the founding team of AWM Portfolio Solutions, where we develop, manage, and launch differentiated investment solutions tailored to the evolving needs of AWM clients. This role blends strategic thinking, investment acumen, and execution excellence to shape the future of AWM.

Key Responsibilities

• Use market trends, client feedback, and data insights to identify opportunities and recommend product strategies for new and existing offers.
• Ensure product-market fit by aligning features, pricing, and positioning with AWM client needs.
• Maintain oversight over a portfolio of offers to align product / service strategy and delivery. This role "owns" Cash strategy and offer for AWM - identifies the right features, rate strategy and offer expansion needs for AWM clients and partners with the PI Cash team to ensure delivery end-to-end.
• Drive integration of AWM-specific features into enterprise-wide offers and initiatives, ensuring differentiation and relevance for AWM clients.
• Own the 3-year product roadmap for AWM Solutions, balancing client needs, business goals, and enterprise priorities.
• Collaborate with CDAO to deliver flow-of-funds data and build an investment product dashboard for AWM.
• Lead go-to-market planning, ensuring alignment across stakeholders and balancing innovation with feasibility.
• Build strong relationships across teams and foster transparent, proactive communication. Manage cross-functional workstreams and ensure timely execution.
• Embed risk mitigation, compliance, audit, and legal requirements into product development and delivery.
• Maintain technical and business knowledge to support implementation and governance.

Qualifications

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.