Commercial Lines Insurance Account Manager (Hybrid)

Overview

Job Description Salary : $65,000-$85,000

Join Team Berry Insurance!

At Berry Insurance, we're energetic, innovative, and yes fun. We care deeply about our clients, our teammates, and our community. If you're a compassionate, proactive individual who loves helping others, you might be the perfect fit for our Commercial Lines Insurance Account Manager (Hybrid) role.

Responsibilities

• As a Commercial Lines Insurance Account Manager, you'll manage an assigned book of business, ensuring clients receive exceptional service and guidance. Your focus will be on client retention, policy servicing, and maintaining strong relationships while collaborating with your teammates to support agency goals.
• Client Service and Retention : Respond promptly to client inquiries via phone, email, text, online chat, and portal. Build strong relationships through active listening and personalized solutions. Assist clients with claims, billing inquiries, endorsements, and policy updates. Implement proactive strategies for renewals, coverage updates, and client satisfaction. Document client interactions and maintain accurate records in the agency management system.
• Policy Servicing and Compliance : Process endorsements, cancellations, claims, and policy updates accurately and efficiently. Ensure agency-billed policies are transacted and payments are collected on time. Monitor accounts for changes in coverage needs or rate adjustments. Maintain compliance with agency policies and carrier requirements.
• Team Collaboration and Agency Support : Work closely with teammates and support office operations as needed. Participate in professional development and stay current on industry trends. Contribute ideas to improve processes and enhance client experience.

What We're Looking For

Why Berry Insurance?

Equal Opportunity Employer Statement

Berry Insurance is proud to be an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.

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