Assistant Branch Manager

Assistant Branch Manager

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for an Assistant Branch Manager!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies for our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for an Assistant Branch Manager!

Why a career with White Cap?

Comprehensive wellness and financial benefits : White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

Relax and recharge : We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Stability : Since 2020, White Cap has doubled in size and continues to grow.

Unlimited career potential : White Cap is a stable and growing company offering unlimited career potential.

Love where you work : White Cap has been certified as a Great Place to Work.

Inclusive culture : Work in a place that values and celebrates who you are.

An Assistant Branch Manager at White Cap

Support the talent acquisition, development, and retention of branch sales and operations associates.

Manages the branch in the Branch Manager's absence. Assists the manager in developing strategies to drive branch sales and profitability.

Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.

Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment / delivery delays. Makes necessary resource adjustments.

Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.

Serves customers and supports the counter and inside sales functions as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.

Generally has 5+ years of experience.

Performs other duties as assigned.

This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Coordinate Logistics and Deliveries : Manage outside trucking, confirm daily deliveries with customers, track and update delivery schedules, and ensure accurate paperwork, job site contact details, and timely communication with drivers to meet delivery commitments.

Inventory and Data Management : Input stock inventory receipts into aSa / Oracle, process bar lists, sales orders, bills of lading, and scan receipts, inventory, and mill certifications into appropriate folders.

Customer Service and Order Processing : Oversee customer calls, update order statuses, assist walk-in customers, process walk-in and COD orders, and investigate / coordinate customer complaints.

Safety and Compliance : Coordinate safety programs, including GoAudits inspections (Ops, Compliance, EHS, Fleet, Inventory), Velocity EHS inspections, Truck Blitzes, injury / accident documentation, and driver DOT compliance.

Driver and Equipment Oversight : Assist drivers with roadside issues, coordinate truck / trailer maintenance, manage fuel cards, electronic logs (GeoTab), and handle driver-related HR tasks (interviews, training, performance reviews).

Administrative Duties : Approve Workday timecards, process mail, manage office supplies, prepare ODOT MDT forms, and perform additional tasks as assigned, including physical inventory and building maintenance coordination.

Preferred Qualifications

Forklift experience preferred.

Experience with sales order computer software, preferably Oracle.

Knowledge of construction and industrial products.

Spanish language proficiency.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.