Registration Coordinator - Lead

About Company :

At Rancho, we're reimagining what it means to deliver primary care. As a group of dedicated family physicians serving Riverside, Ventura, San Diego, and San Bernardino counties, we go beyond the exam room to offer personalized, community-focused care that empowers patients to take control of their health.

We don't just treat symptoms-we build relationships, provide education, and champion long-term wellness. Our team has developed a range of health resources to support informed lifestyle changes, and for adults 65+, we offer free senior centers with fitness classes, nutrition support, and online health education. Everything we do is rooted in our belief that healthcare should uplift communities.

We're committed to helping every patient lead a healthier, happier life-one connection at a time.

Our Vision : Elevating Primary Care

Our Mission : Building lasting connections, creating healthy communities.

Our Values : Integrity, Continuous Improvement, Accountability, Respect, Empathy (ICARE)

About the Role :

The Registration Coordinator - Lead plays a pivotal role in managing and overseeing the registration processes for events, programs, or services within the organization. This position ensures that all registration activities are executed efficiently, accurately, and in a timely manner, contributing to a seamless experience for participants and stakeholders. The lead coordinator will supervise a team, providing guidance and support to ensure compliance with organizational policies and standards. They will collaborate closely with various departments to coordinate logistics, troubleshoot issues, and implement improvements to registration workflows. Ultimately, this role is essential in maintaining high levels of customer satisfaction and operational excellence in registration management.

Minimum Qualifications :

• Bachelor's degree in Business Administration, Event Management, or a related field.
• Minimum of 3 years of experience in registration coordination or a similar administrative role.
• Proven experience leading or supervising a team in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in registration software and Microsoft Office Suite (Word, Excel, Outlook).

Preferred Qualifications :

Responsibilities :

Skills :

The Registration Coordinator - Lead utilizes strong organizational and leadership skills daily to manage the registration team and ensure all processes run smoothly. Attention to detail is critical when reviewing registration data and maintaining accuracy to prevent errors that could impact participants or reporting. Communication skills are essential for coordinating with internal teams, vendors, and participants, resolving issues, and providing clear instructions and feedback. Proficiency with registration and event management software enables efficient handling of large volumes of data and streamlines workflow. Analytical skills support the evaluation of registration metrics, helping to identify trends and implement improvements that enhance overall operational effectiveness.

Must be available M- F; hours based on business needs.