JOB SUMMARY
Escort guests to their seats ensuring all guests have a pleasant and positive experience attending a show at the Eldorado. To ensure that all guest’s questions are answered and to maintain a clean and respectable atmosphere for everyone involved.
HOW YOU WILL CREATE THE EXTRAORDINARY
WHAT YOU WILL NEED
Ability to deal with all types of guests with all types of problems in a friendly and professional manner
Must possess good communication skills—English a must, other languages a bonus
ADDITIONAL REQUIREMENTS
Work may be performed in an area, which may be unusually noisy and crowded
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Lead Usher Showroom - ElDorado (Reno, NV) • Reno, NV, United States
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