Community Health Worker

The Johns Hopkins School of Nursing (JHSON) is seeking a motivated, energetic, and caring individual to serve as a Community Health Worker for the Neighbor Care Pathways (NCP) research study. This is an excellent opportunity to contribute in a meaningful way to improving health and well-being of the local Baltimore community through being part of the new NCP care navigation program pilot focused on helping older adults (age 50+) age well at home and in their community, while maximizing independence and dignity.

Working in close collaboration with an interdisciplinary care team, the Community Care Navigator will be responsible for program outreach, participant enrollment, and the hands-on, day-to-day delivery of personalized comprehensive care navigation services, and outcome assessments following structured NCP protocol guidelines. This includes home- and telehealth- based assessment of the type of support(s) older adults need based on the individual's specific circumstances, the severity and complexity of their health conditions, their interests and preferences, and their overall health (in coordination with clinical team members), development of a person-centered action plans with goal setting based on individual's unique motivations and realistic expectations for outcomes, working with participants to implement the action plan including providing support for developing successful self-management skills to increase empowerment and self-confidence, foster a trusting alliance with participants by providing patients and families with health / disease education and skill building techniques, provide active care coordination, facilitation, and linking to available services and resources and monitoring and updating the action plan as needed.

The Community Care Navigator will receive initial program training and ongoing supervision and support from the program team prior to working with participants that includes training on the program protocols, education about health aging, identifying and linking to local community resources and services, how to engage families and establish rapport, cultural competency, working in an interdisciplinary team, home visit safety, and health information privacy and human subjects research policies, as well as regular, ongoing supervision and support by a clinical team. Candidates who are native to, or who have familiarity / experience working within, the neighborhoods of Johnston Square, Greenmount West, or Oliver in East Baltimore City are highly encouraged to apply.

Specific Duties & Responsibilities

• Complete training on competencies related to intervention delivery components, protocols, and community-engaged, person-centered research / human subject's research. This includes training on program recruitment, health assessment and care planning, health care system navigation, communication, cultural humility, health advocacy, Neighborhood Care Pathways, and on resources available to older adults in the community.
• Establish trusting and effective relationships with community members and local providers and support community awareness of the program and participant recruitment through multiple community engagement strategies (e.g., attending community center events, community association meetings).
• Respond to inquiries about the program, including face-to-face, over the phone / text, and web-based conversations and collect program referral data.
• Coordinate, conduct, and record information from initial intake screenings and refer older adults who enroll for a more comprehensive screening, including obtaining informed consent.
• Conduct comprehensive in-home assessments and home visits as needed, following protocol guidelines and under supervision of the clinical care team.
• Working closely as part of an interdisciplinary care team, to develop and implement person-centered action plans.
• Conduct regular visits (face-to-face, telephone, telehealth) with community residents at home offering assistance and support to them in achieving their action plan goals.
• Collaborate and communicate with internal and external health and services professionals as needed to coordinate care and meet individual's goals.
• Monitor action plans over time and document outreach and follow-up activities and enter timely, accurate, and comprehensive information in the data system.
• Assist older adults in accessing health and community resources (help making appointments, completing program applications, connecting to transportation services, etc.).
• Provide both formal and informal education about healthy aging, self-management, problem-solving techniques, and coping techniques.
• Provide general emotional support.
• Assist with administrative tasks such as scheduling appointments.

Additional Knowledge, Skills, and Abilities

Minimum Qualifications

Preferred Qualifications

Classified Title : Community Outreach Specialist

Job Posting Title (Working Title) : Community Health Worker

Role / Level / Range : ACRO37.5 / 02 / CC

Starting Salary Range : $15.70-$26.25 HRLY ($50,000 targeted; Commensurate w / exp)

Employee group : Full Time

Schedule : Monday - Friday 8 : 30 - 5 : 00

FLSA Status : Non-Exempt

Location : Hybrid / School of Nursing

Department name : Community Programs

Personnel area : School of Nursing

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : https : / / hr.jhu.edu / benefits-worklife / .

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEOis the Law

https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https : / / accessibility.jhu.edu / .

Vaccine Requirements

Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https : / / www.hopkinsmedicine.org / coronavirus / covid-19-vaccine / and all other JHU applicants should visit https : / / covidinfo.jhu.edu / health-safety / covid-vaccination-information / .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.