Talent.com
Front END Lead Part Time

Front END Lead Part Time

BJ's Wholesale ClubRed Lion, PA, US
8 hours ago
Job type
  • Part-time
Job description

Job Description

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

  • BJ’s pays weekly
  • Eligible for free BJ's Inner Circle and Supplemental membership(s)
  • Generous time off programs to support busy lifestyles

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

  • Benefit plans for your changing needs

    • o Three medical plans

  • , Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​
  • 401(k) plan with company match (must be at least 18 years old)
  • eligibility requirements vary by position
  • medical plans vary by location

    • Job Summary

    Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership / member experience goals and results. Ensures that all membership products are offered and Member orders / requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.

    Leadership :

  • Know their business / business acumen.  Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
  • Lead through change.  Model leadership competencies, build credibility and act as a champion for business growth.
  • Communicate effectively. Provide the information teams require to be successful.
  • Build high performing teams by creating a culture of collaboration.  Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
  • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

    • Team Members :

  • Teach, coach and lead through the club level training process.  Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
  • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement.   Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment and experience for the team members.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

    • Members :

  • Guarantee service excellence through all points of contact.
  • Set service standard expectations for all team members.  Provide team support and empowerment to resolve every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards

    • Greet, Anticipate, Appreciate (GAA)

  • Fast, Friendly Full, Fresh, Clean

    • Club Standards : Lead teams to deliver GOLD club standards daily.

  • Define and model GOLD- Grand opening look daily

    • All items stocked and promotional plans executed

  • Maintain visible accurate signage
  • Clean and organized, inside and out

    • Primary Tasks, Responsibilities, and Key Accountabilities

  • Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager.
  • Models and provides excellent Member service, while coaching, teaching and developing team members to do the same.
  • Drives membership metrics through acquisition, retention, loyalty and experience programs.
  • Drives member engagement, speed, and productivity on the front end.
  • Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics.
  • Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement.
  • Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc.
  • Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner.
  • Acts as a backup for cashiers and Membership Sales Ambassadors when needed.
  • Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary.
  • Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties.
  • Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members.
  • Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
  • Supervises the cleanliness of the front of club member servicing areas.
  • Ability to navigate within system applications.
  • Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.
  • Performs other duties as assigned, including working in other departments as needed.
  • Maintains all club policies and procedures.
  • Regular, predictable, full attendance is an essential function of this job.

    • Qualifications

  • Prior leadership experience preferred.
  • Prior Membership or sales knowledge and experience preferred.
  • Prior cashier experience preferred.
  • Basic math skills required.

    • Environmental Job Conditions

  • Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and / or stooping.
  • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and / or awkward objects greater than 30 pounds with assistance.
  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

    • In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.

    Create a job alert for this search

    Front End Lead • Red Lion, PA, US

    Related jobs
    • Promoted
    • New!
    Stocking Associate

    Stocking Associate

    AldiNew Freedom, PA, United States
    Full-time +1
    Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker.As a member of our team, you’ll be operating the registers or other machinery, stocki...Show moreLast updated: 20 hours ago
    • Promoted
    Senior Lead Software Engineer, Back End

    Senior Lead Software Engineer, Back End

    Capital OneYork, PA, US
    Full-time +1
    Senior Lead Software Engineer, Back End.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and it...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier (Front End)

    Cashier (Front End)

    Costco Wholesale CorporationHarrisburg, PA, US
    Full-time
    Processes member orders, collects payment while providing a high level of member service.Performs clean up, department set-up and closing tasks as necessary. For additional information about pay ran...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Front End Coordinator

    Front End Coordinator

    BJ's Wholesale ClubRed Lion, PA, US
    Full-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a colla...Show moreLast updated: 8 hours ago
    • Promoted
    Front End Specialist 1 Part Time

    Front End Specialist 1 Part Time

    Ollie's Bargain OutletMechanicsburg, PA, US
    Part-time
    Front End Specialist 1 Part Time.Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real.Ollie's Associate Benef...Show moreLast updated: 30+ days ago
    • Promoted
    Teller Part-Time

    Teller Part-Time

    Northwest BankLancaster, PA, United States
    Part-time
    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience...Show moreLast updated: 27 days ago
    • Promoted
    Store Team Member - Full-Time - #236

    Store Team Member - Full-Time - #236

    Sheetz, IncMarietta, PA, US
    Full-time
    Full-time Team Members are required to work 4 weekend days per month.Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN!...Show moreLast updated: 3 days ago
    • Promoted
    Full Time Department Lead / Key Holder

    Full Time Department Lead / Key Holder

    TJXLancaster, PA, US
    Full-time
    Join Our Team at TJX Companies.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters coll...Show moreLast updated: 30+ days ago
    • Promoted
    Front End Lead Part Time

    Front End Lead Part Time

    BJ's Wholesale ClubRed Lion, PA, US
    Part-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborati...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member (Full-Time & Part-Time)

    Team Member (Full-Time & Part-Time)

    Chick-fil-AMechanicsburg, PA, US
    Full-time +1
    Chick-fil-A Team Member (Full-time or Part-time) - All Shifts Chick-fil-A at Shepherdstown Crossing 219 Gettysburg Pike Mechanicsburg, PA 17055 Who We Are : Everyone's job at Chick-fil-A is to serve...Show moreLast updated: 1 day ago
    • Promoted
    Merchandise Associate-Full time

    Merchandise Associate-Full time

    TJ MaxxBel Air, Maryland, United States of America
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 18 days ago
    • Promoted
    Full-Time Store Associate

    Full-Time Store Associate

    AldiLebanon, PA, United States
    Full-time
    As a Store Associate, youll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. Youll enhance the customer shopping experience by work...Show moreLast updated: 6 days ago
    • Promoted
    Full-Time Front-End Supervisor

    Full-Time Front-End Supervisor

    TJXLebanon, PA, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Software Engineer, Back End

    Lead Software Engineer, Back End

    Capital OneYORK, Pennsylvania, United States
    Full-time +1
    Lead Software Engineer, Back End.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Merchandising Team Lead

    Retail Merchandising Team Lead

    SAS Retail ServicesLancaster, PA, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...Show moreLast updated: 1 day ago
    • Promoted
    Sales Associate (Part-Time) - North Front Street, Steelton

    Sales Associate (Part-Time) - North Front Street, Steelton

    Commonwealth Of PennsylvaniaSteelton, PA, United States
    Part-time +1
    Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring. Part-Time Sales Associates - Intermittent Liquor Store Cler...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Deli Clerk Part Time

    Deli Clerk Part Time

    BJ's Wholesale ClubYork, PA, US
    Part-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a colla...Show moreLast updated: 8 hours ago
    • Promoted
    Front-End Supervisor

    Front-End Supervisor

    TJ MaxxLebanon, Pennsylvania, United States of America
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 18 days ago