Principal NetSuite Consultant

About Oasis Solutions

Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States.

Oasis offers the leading software solutions (on-premise and cloud) for accounting and business management (ERP), human resources, payroll, and time & attendance, CRM (Customer Relationship Management), Job Management, Document Management, Warehouse management, and more.

Main duties include :

• Leads consulting engagements, including but not limited to high-level process analysis, process and reporting recommendations, and transactional flow analysis.
• Discovers, scopes, leads, and delivers multiple implementation or service-related projects. May enlist the support of or delegate tasks to Senior Consultants, Technical Consultants, Consultants or Associate Consultants.
• Provides career path guidance and mentoring to Senior Consultants, Technical Consultants, Consultants or Associate Consultants.
• Provides sales engineering and other business development-related support, including product demonstrations, attending association meetings, and participating in user group meetings.
• Evaluates, troubleshoots, and resolves customer service requests submitted by customers to our helpdesk in either a level 2 or level 3 role.
• Participates in onsite and in-house client visits, most often in a leadership role.
• Fields inbound client communication, gathers information, and coordinates internal action as required, including providing issue summary and issue ticket creation.
• Achieves master-level competency in the relevant core product offering (Sage 100, NetSuite,

Intacct, etc.) and applicable database and reporting engines and select 3

rd

party projects within mutually established timeframes.

Qualifications and Competencies Summary :

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