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Real Estate Inside Sales Advisor - Florida

Real Estate Inside Sales Advisor - Florida

RedfinRichmond, VA, US
1 day ago
Job type
  • Full-time
Job description

Real Estate Sales Support Representative

As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer's confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer.

Day-to-day responsibilities :

  • You are the first voice of Redfin and responsible for earning a customer's business by guiding them to the best solution
  • You will work from a customer queue, handling live phone calls and inquiries created from the website and app
  • Be an expert on all of Redfin's real estate products and services and advise customers to clear next steps
  • Match prospective customers with a local Redfin Agent for a home tour, buyer's consultation, or listing consultation

Qualifications :

  • Active real estate license required
  • Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
  • Real estate transaction experience preferred
  • Strong multitasking skills
  • Clear and concise verbal and written communication
  • Experience using a Customer Relationship Management (CRM) system is preferred
  • Microsoft Office or Google Suite experience a plus
  • Schedule :

  • Set, 40-hour schedule that may include nights and weekends, with occasional overtime necessary
  • Opportunity to work remotely, with 12 potential in-office days per month for team events (based on Manager approval)
  • Compensation :

  • Competitive hourly wage with uncapped bonus potential based on the number of new customers you create
  • Industry-leading benefits, including :

  • Three weeks of paid vacation, plus paid parental leave, sick leave & flex days
  • Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses
  • REALTOR association, MLS dues, and state license fees reimbursed
  • 401(k) and Employee Stock Purchase Plan
  • Career development :

  • Comprehensive in-person and virtual training
  • A management team invested in your growth and success
  • Growth opportunities to move into other positions at Redfin (including management-level roles, if qualified)
  • About Redfin :

    Our mission is to redefine real estate in the consumer's favor. As a full-service brokerage with the most-visited nationwide brokerage website, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be betterfor customers, for agents, for everyone.

    Redfin is an equal opportunity employer committed to hiring a diverse workforce. A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

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    Inside Sales Advisor • Richmond, VA, US

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