Workplace Experience Manager

Mochi Health’s mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.

Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.

We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.

$75,000 - $110,000 + Bonus

About The Role

As our Workplace Experience Manager you will be the heart of our workplace. You will ensure that operations run smoothly, the environment stays productive and welcoming, and our culture continues to thrive. You will manage the day‑to‑day logistics of the office while championing the details that make our team feel valued and connected. This role requires a proactive, organized, and people‑oriented professional who takes ownership, anticipates needs, and builds systems that keep everything and everyone running seamlessly.

What You’ll Do

• Serve as the first point of contact for visitors, vendors, and guests, ensuring a professional and welcoming experience.
• Run an efficient onboarding process for new team members.
• Own all aspects of office operations and facilities management, maintaining a safe, efficient, and inspiring workspace.
• Ensure the office is tidy, functional, and fully stocked with necessary supplies.
• Manage relationships with external vendors such as cleaning services, maintenance.
• Coordinate with building management on office improvements, repairs, and upgrades as needed.
• Act as a culture ambassador by fostering a positive, and engaged workplace environment.
• Plan and execute team events, celebrations, and offsites, managing both logistics and creative details.
• Manage recognition and engagement programs, including birthdays, work anniversaries, and other milestones.
• Partner with leadership and People Operations to implement culture and engagement initiatives.

Who You Are

Life at Mochi

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on‑site barista keeps the espresso and matcha flowing all day

💰 Pre‑Tax Commuter Perks - Save on transit and parking through pre‑tax commuter benefits

💸 Top‑of‑Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long‑term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High‑Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩💻 World‑Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high‑quality medical, dental, and vision plans

💊 Mochi Health Membership – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

🌴 Time to Recharge –Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive

🧘 Wellness First –From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community –We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ –Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

Workplace Policy

Mochi Health is an in‑person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face‑to‑face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office‑based roles, the standard schedule is Monday through Friday, 9 : 00 a.m. to 7 : 00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles, this in‑person policy does not apply.

Equal Opportunity Employer

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Mochi Health’s Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com .

#J-18808-Ljbffr