Intake Coordinator Full-Time Contract

Job Description

Job Description

Benefits :

• Competitive salary
• Opportunity for advancement
• Employee discounts

Nue Beginnings Residence Home Inc provides support services for youth and their families under the supervision of the Georgia Division of Family & Children Services (DFCS). We are seeking a highly organized Intake Coordinator to join lead our newly centralized referral unit.

This role plays a vital part in ensuring timely, accurate, and compliant referral documentation and coordination across departments.

Intake Coordinator Full-Time Contract

L ocation : 44 Darbys Crossing Drive Suite 102 Hiram, GA 30141

Schedule : 9am to 5 : 30 pm Monday to Friday

Position Type : In Person Full Time Position.

Scope of Role

This role is responsible for managing calls, coordinating referrals, and ensuring timely and accurate case presentation and assignment. The ideal candidate will thrive in a fast-paced environment and demonstrate strong judgment, communication, and leadership skills.

Key Responsibilities

Serve as the first point of contact for referral and intake calls

Screen and respond to inquiries about services needs

Identify and confirm service needs of DFCs county offices; present cases to the team

Follow up on open referrals

Create and manage cases, update service authorizations, and ensure data accuracy

Assign cases to team ensuring completeness, compliance, and timely documentation

Maintain internal and external record compliance and track case data

Route inquiries to the appropriate administrative team members

Collect and verify client demographics in the case management system

Meet individual and departmental performance goals

Support general administrative tasks as needed

Qualifications

High school diploma or GED equivalent (required)

Experience with EMR or Ecase Notes (required)

Entry-level clinical knowledge and case management experience

Strong customer service and communication skills

Proficient computer skills with high accuracy

Ability to work independently, exercise sound judgment, and solve problems

Flexible and decisive in a fast-paced environment

Strong organizational and relationship-building skills

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran