AR Credit and Collections Specialist

Our client, George Industries LLC, a division of The Thermal Group, is seeking a qualified candidate for an Accounts Receivable Position. The AR Credit and Collections Specialist is responsible for ensuring accurate and timely application of customer payments while managing credit and collections processes. This role requires a strong understanding of the full Accounts Receivable (AR) cycle, attention to detail, and effective communication with customers, sales teams, and internal stakeholders. Supervisory Responsibilities :  None. Duties / Responsibilities :  Resolve billing discrepancies and answer questions related to invoicing  Process invoices and payments daily  Reconcile and apply payments received daily  Collections of delinquent customer accounts  Prepare accurate monthly statements  Support audit requests by providing AR-related documentation  Conduct collection calls with customers and sales representatives  Communicate professionally with internal teams and customer leadership as needed  Reconcile activity for a larger and higher-profile of accounts  Collaborate with Sales Representatives and Managers to address problem accounts, blocked orders, short pays, and tax issues  Run and resolve aging, unapplied cash, short pay, and credit reports.  Escalate unresolved accounts and provide weekly / monthly updates to management.  Perform daily account reconciliations to ensure AR accuracy and integrity.  Analyze and process offsets and write-offs; verify correct application of payments  Other duties assigned Required Skills / Abilities :  Must be reliable and extremely trustworthy.  Must be proficient in Microsoft Office Suite or related programs.  Must be able to learn other accounting software systems.  Excellent organizational skills and attention to detail.  Ability to maintain confidential and meticulous records. Education and Experience :  High school diploma required; Business or Accounting degree preferred.  Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle, NetSuite) and Microsoft Office  Strong attention to detail and accuracy.  Ability to prioritize tasks and meet deadlines in a fast-paced environment.  Good communication and problem-solving skills.  Integrity and confidentiality in handling financial information.  Experience with various customer portals would be helpful (MUFG, Exostar) or prior work with larger customers (Lockheed Martin, BAE, GE)