Oracle Health Solution Advisor - Scheduling

Job Description

Job Description

Position Overview :

Emerging Tech is seeking a Scheduling Solution Advisor to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. This role is ideal for a professional with deep expertise in Oracle Cerner scheduling solutions, project management, and workflow optimization. The Scheduling Solution Advisor will provide knowledge transfer, guidance, and support to VA solution experts at the national, VISN, and local levels, ensuring effective implementation, testing, and adoption of scheduling configurations and workflows within the EHRM program.

Key Responsibilities :

Provide Cerner expertise and solution knowledge for Scheduling to VA solution experts, National / VISN Councils, and local workshops

Translate Cerner capabilities and nomenclature to enable VA understanding in partnership with Solution Experts

Lead Scheduling solution knowledge transfer sessions for VA solution experts as needed

Review and assist Solution Management Administrators (SMAs) with task orders and deliverables to ensure accuracy and timeliness

Support current state workflow and requirements analysis

Assist in designing future state workflows, including diagrams, risk identification, and pain point analysis

Support management, escalation, and resolution of trouble tickets and change requests

Assist in reporting requirements, mapping, and identification activities

Contribute to development of EHRM test scripts and support all EHRM testing phases and events

Review and help manage issues and risks, including mitigation planning

Collaborate with Oracle Health and VA teams on system build, design, and workflow changes

Assist in reviewing training manuals and job aids for alignment with workflows

Support cutover / go-live planning and provide post go-live support

Assist in developing and reviewing workplans and project documentation

Provide subject matter expertise in Scheduling workflows and processes

Facilitate stakeholder reviews, scenario evaluation, and workflow optimization recommendations

Minimum Qualifications :

10+ years of professional work experience

Experience managing IT-related projects

Ability to identify, assess, and mitigate risks

Bachelor’s Degree in Engineering, Computer Science, Systems, Business, or related technical / scientific discipline (or 8 additional years of relevant experience may be substituted)

Preferred Qualifications :

Experience supporting the Department of Veterans Affairs (VA)

Cerner Millennium experience on code levels 2018 or higher

Understanding of Cerner Model recommendations

Experience identifying root causes, corrective actions, and solutions for major incidents

Experience leveraging ServiceNow for reporting and ticket management

Strong leadership, communication, analytical, and organizational skills

Experience collaborating with multiple stakeholder groups to evaluate, escalate, and resolve issues

Ability to facilitate reviews, assess stakeholder impact, and recommend workflow optimizations

What We Offer :

Competitive compensation : $110,000- $125,000

Generous paid time off (PTO) and federal holidays

401(k) plan, health, dental, and vision insurance, and other standard benefits

Remote-first flexibility with opportunities for long-term career growth

Mission-driven work supporting federal health IT and scheduling solutions

Professional development in EHRM workflows, project management, and solution advisory

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