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Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff to achieve business goals. This role requires a proactive leader with a passion for hospitality and a strong ability to manage and motivate a team.

Key Responsibilities

Supervise and manage the restaurant staff, ensuring efficient service and adherence to operational standards.

Develop and implement strategies to improve customer satisfaction and increase sales.

Manage inventory, control costs, and ensure the restaurant operates within budget.

Maintain high standards of cleanliness and hygiene in all areas of the restaurant.

Handle customer complaints and resolve issues promptly to maintain a positive reputation.

Plan and execute special events and promotions to attract and retain customers.

Qualifications

Proven experience in a similar management role within the hospitality industry.

Strong leadership and communication skills.

Ability to work under pressure and manage multiple tasks simultaneously.

Knowledge of food and beverage operations, including menu development and cost control.