Registration Scheduler - Scottsdale

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com / benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary

Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and / or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

Essential Functions

• Contacts / greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.

May also be performing the following imaging support duties :

Receives and transfers incoming calls,

Generates reports and retrieves images from the PACS system,

Assists in maintaining efficient patient workflow,

Maintains all records and ensure dissemination of such files to designated / requesting parties,

Ensures patients are appropriately prepared for their exam,

Transports patients when necessary,

Will assist Supervisor, Radiologist and / or Technologists within scope of position as directed.

Education

Experience

Licenses and Certifications