Operational Specialist
PRI GlobalSt Louis, MO, United States4 days ago
Job type
- Full-time
Job descriptionDefine, execute, and monitor onboarding and implementation processes for services (e.g., Name Validation Service). Act as liaison with customers to clarify operational requirements and manage request intake. Work cross-functionally with Product, Operations, and Technical teams to process customer requests. Manage and track operational workflows, ensuring timely execution and SLA alignment. Maintain audit-ready documentation and escalate issues as needed. Excel / Access (Advanced) : pivot tables, lookups, data validation. Qualtrics (Advanced) : form workflow and data capture. Network Specifications (Intermediate–Advanced) : understanding of payments and funding operations. Strong documentation and audit readiness. Excellent collaboration and communication across functions. Work Model : Hybrid (2–3 days onsite per week). Hours : Standard St. Louis business hours; flexible daytime schedule. 2–5 years in Product Ops / Business Ops / Payment Ops / Data Ops. Comfortable managing workflows, reporting, and operational tracking. Proactive communicator with strong attention to detail. Interested in long-term growth and potential FTE conversion.
Role Overview
- Title : Senior Specialist, Product Operations
- Location : O’Fallon, Missouri (Main Campus)
- Duration : 12 Months (Potential FTE conversion)
Key Responsibilities
Top Required Skills
Soft Skills :
Team Environment & Work Setup
Ideal Candidate Profile
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Operational Specialist • St Louis, MO, United States
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