AirWatch Administrator

Role : VMware Workspace ONE / AirWatch Administrator

Location : St Paul, MN Onsite

Duration : 1 year

Interview Process : In person interview required

Sample Tasks and Key Responsibilities :

• Maintain the existing AirWatch MDM platform, including device enrollment, policy configuration, application deployment, and compliance monitoring for iPhones, iPads and Android devices.
• Provide Tier 2 / 3 support for mobile device issues across iOS, Android, and Windows platforms.
• Maintain Verizon, AT&T and other Vendor Support Portals for cellular devices
• Collaborate with security and compliance teams to ensure mobile device policies align with organizational standards.
• Monitor system performance, generate reports, and implement required improvements to enhance user experience and security posture.
• Work on the assessment, planning, and phased migration from AirWatch to Microsoft Intune, including stakeholder engagement, pilot testing, and documentation.
• Develop and maintain technical documentation, SOPs, and knowledge base articles.
• Keep the Met Council leadership updated and current with industry trends and best practices in endpoint management and mobile security.
• Demonstrate excellent troubleshooting, communication, and documentation skills.
• Demonstrate ability to work independently and collaboratively in a fast-paced environment.
• Knowledge transfer

Minimum Qualifications

Desired Skills