Teller

Teller Full Time Clarksville, TN, US

POSITION PURPOSE : Responsible for consistently providing all members with an exceptional experience while efficiently processing a variety of member services, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Actively engage with members and introduce members to products and services that will help them achieve their financial goals.

ESSENTIAL FUNCTIONS AND BASIC DUTIES :

Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.

• Represents the Credit Union in a courteous and professional manner in line with the Fortera brand and service standards.
• Accurately process routine transactions including but not limited to cashing checks, depositing cash and checks, cash and check withdrawals, credit card cash advances, loan payments, check orders, and transfers.
• Receives checks for proper endorsement and negotiability by following credit union check acceptance guidelines.
• Sells money orders, gift cards, and cashiers' checks. Redeems savings bonds, process wire transfers, and stop payments.
• Maintains knowledge of credit union products and services and educates members on products and services that will benefit the member including remote services such as mobile and online banking, ATMs, and shared branching.
• Processes all transactions efficiently and accurately to maintain a balanced cash drawer by following proper balancing procedures.

Assumes responsibility for establishing and maintaining effective, professional business relations with members.

Assumes responsibility for establishing and maintaining effective coordination and working relationships with team members and with management.

Assumes responsibility for related duties as required or assigned.

Special Note : Fortera Federal Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Please be advised, visa sponsorship is not available for this position.