Lead Project Manager

Project Manager

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a "Special". Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

The main responsibilities include : developing, planning and managing implementation of activities for highly complex projects / programs for external / internal customers throughout their lifecycle; being accountable for timely project completion and delivery; analyzing work plans and schedules and developing project progress and status reports (including executive status updates); being responsible for resource requirements / allocation; coordinating and facilitating project meetings; developing and distributing timely meeting minutes, to include track / manage action items and verify they are incorporated into the program schedule and that deliverables are met on time; assessing / managing risk, impacts and potential alternatives and escalating as required to the appropriate level of management; setting program objectives and establishing clear measures to successfully define and meet project deliverables and timelines; utilizing the change control process to track schedule changes; acting as project team leader & accountable for successful overall project completion; through partnership with other staff organizations, defining Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects; ensuring adherence to project related policies and processes; reiterating scope, roles / responsibilities and schedule on a regular basis and providing team members a single point of contact for all project issues; employing judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact; being responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines; negotiating due dates based on resource / network availability to maintain Lumen's profitability and to meet customer requirements; acting as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business; identifying additional sales opportunities and engaging Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services; understanding project goals and objectives as it relates to customer's business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status / jeopardy reports, risk analysis, project status reports, and post implementation analysis; acting as mentor and team leader to other teammates.

What we look for in a candidate : minimum of a Bachelor's Degree and / or 5+ years of related experience; implementation experience with multiple of the following technologies : DWDM, Transport / Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki. Preferred : implementation experience with more than one of the following technologies : DWDM, Transport / Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki, etc.; experience leading multiple complex projects in the technology industry; Project Management Professional or PRINCE2 Certification; 6+ years in project management experience.

Compensation : This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states : CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA