Inside Sales Representative

Job Description : Don’t miss this opportunity to

jumpstart your career! Come join us for a virtual open information

session for our Miami, FL Call Center roles. Date : Tuesday,

December 2, 2025 Time : 10 : 00 am - 4 : 00 pm EST. Come ready to ask

your questions and learn all about a career with LifeAtATT!

Register to attend at :

https : / / app.brazenconnect.com / a / ATT-HV / e / mn01l This hybrid-remote

position reports to our 600 NW 79th Avenue, Miami, FL 33126

location. If selected, you must be able to report to this location

to work in center 3-4 days weekly and remotely from home 1-2 days

weekly. This is your opportunity to be the voice of AT&T – a

global leader in communications and technology. As a member of our

team, you’ll redefine customer service, creating meaningful

connections with each customer. Every interaction is an opportunity

to introduce the latest technology, services, and offers, helping

our customers stay connected to what matters most. Pay

Transparency : Our premier service consultant position earns $19.88

hourly commissions if all sales goals are met . With our uncapped

commission opportunities, surpassing those goals earn top

representatives $62,280 per year. Not to mention all the other

amazing rewards that working at AT&T offers. Individual

starting salary within this range may depend on geography,

experience, expertise, and education / training. How You’ll Make an

Impact : As a Premier Service Consultant specializing in customer

acquisition, sales, service, and retention, you’ll be on the

frontline providing solutions to prospective and existing customers

to enhance their service experience, drive satisfaction, and foster

loyalty. What Your Day-to-Day Will Look Like : Handle customer

interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your

sales and commissions targets. Accurately resolve issues related to

service, billing, payments, and collections. Explain bills and

product features clearly. Troubleshoot basic problems and seek

higher support if needed. Build customer confidence and loyalty by

resolving issues. Support various customer inquiries, including

technical issues. Work a flexible 40 hour per week schedule, which

may include nights, weekends, and overtime. Paid training to set

you up for success. Key expectations to succeed : Commissioned sales

experience highly preferred Unwavering Customer Focus Strong Work

Ethic Adaptability Problem-Solving Skills Attention to Details

Joining our team comes with amazing perks and benefits :

Medical / Dental / Vision coverage 401(k) plan Employee discounts up to

50% off on eligible AT&T mobility plans and accessories,

AT&T internet (and fiber where available) and AT&T home

phone Tuition reimbursement program Paid Time off and holidays -

Employees receive 1 week of paid time off (PTO) after 6 months and

2 weeks after the first year. There are at least 8

company-designated holidays, and additional PTO is provided based

on the bargaining group to which you are hired. Paid Parental Leave

Additional sick leave beyond what state and local law require may

be available but is unprotected Adoption Reimbursement Disability

Benefits (short term and long term) Life and Accidental Death

Insurance Supplemental benefit programs : critical illness / accident

hospital indemnity / group legal Employee Assistance Programs (EAP)

Extensive employee wellness programs Work From Home (WFH)

Requirements : You will need verified internet service with a

minimum of 12mb upload speed and 18mb download speed and an

established dedicated work area (desk, chair, electrical outlet,

surge protector, direct LAN connection). AT&T will provide the

equipment you’ll need to get started! (keyboard, monitor, computer,

mobile device, etc.) Your workspace will need to be in alignment

with WFH standards (e.g., technical, security, physical, noise

levels, Clean Desk policy etc.) and you’ll participate in workspace

audits (e.g., remote desktop observation, call and screen

recordings, live webcam monitoring, pictures of workspace setup,

video chats, etc.). You will need to be available, accessible, and

accountable to work during established work schedules and shifts,

follow technical support processes, comply with organizational

security and compliance standards, trainings, performance

management, recurring management routines, manual and automated

remote monitoring policies, etc. If you are considering jobs like

Wireless Sales, Call Center Representative, Customer Service

Representative, Inbound Sales Representative, or Call Center Agent,

this career move would be a great fit! Career possibilities are

limitless with AT&T. You will have the chance to round out your

experience with training on the latest technology, devices, and our

entire lineup of products, services, and promotions. If you’re

ready to take the lead as the voice of AT&T, we’d love to hear

from you! Your future is calling. Apply today! LI-Hybrid Weekly

Hours : 40 Time Type : Regular Location : Miami, Florida It is the

policy of AT&T to provide equal employment opportunity (EEO) to

all persons regardless of age, color, national origin, citizenship

status, physical or mental disability, race, religion, creed,

gender, sex, sexual orientation, gender identity and / or expression,

genetic information, marital status, status with regard to public

assistance, veteran status, or any other characteristic protected

by federal, state or local law. In addition, AT&T will provide

reasonable accommodations for qualified individuals with

disabilities. AT&T is a fair chance employer and does not

initiate a background check until an offer is made.