Registration Rep-On Site-Menomonie

Mayo Clinic Registration Representative

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights :

• Medical : Multiple plan options.
• Dental : Delta Dental or reimbursement account for flexible coverage.
• Vision : Affordable plan with national network.
• Pre-Tax Savings : HSA and FSAs for eligible expenses.
• Retirement : Competitive retirement package to secure your future.

Responsibilities :

The Registration Representative may be responsible for the accurate check-in / admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone / virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and / or creation of appropriate accounts, assisting patients with self registration and the collection of indicated co-payments and / or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.

Qualifications :

High School Diploma or GED and 2+ years of relevant experience required OR Bachelors degree required. Additional requirements include : Ability to read and communicate effectively. Basic computer / keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC / EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification preferred.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status : Nonexempt

Compensation Detail : $20.92 - $27.18 / per hour

Benefits Eligible : Yes

Schedule : Full Time

Hours / Pay Period : 80

Schedule Details : Day time hours typically but not limited to 8 : 00am to 4 : 30pm

Weekend Schedule : Every 3rd weekend 8 to 10 hours shift working Saturday and Sunday. Holiday Rotation

International Assignment : No

Site Description : Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix / Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.

Recruiter : Ronnie Bartz

Equal opportunity : As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.