Director, Global Technology - Resource Strategy & Optimization

McDonald's Global Technology Director

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

Director, Global Technology Resource Strategy & Optimization Reporting to the Sr. Director of Global Technical Resourcing Optimization, this strategic leadership role is at the forefront of transforming how McDonald's attracts, engages, and deploys top-tier technical talent across global markets. The Director will partner closely with Global Technology Tower Leaders to architect and implement resource optimization strategies that align with business priorities and drive value outcomes at scale. Functioning as an internal transformation consultant, this role demands a blend of strategic foresight, analytical rigor, and consultative influence. The Director will serve as a trusted advisor to senior stakeholders, delivering expert analysis, data-driven insights, and actionable recommendations that elevate talent acquisition and workforce planning. Success in this role requires a proven ability to lead complex, cross-functional initiatives, communicate with clarity and impact, and foster innovation in a dynamic, global environment.

Responsibilities

Global Resourcing Strategy and Optimization :

• Spearhead global demand management and workforce planning strategies, leveraging data-driven insights to shape accurate forecasting across each Global Technology (GT) tower.
• Establish the foundational framework for a scalable, future-ready resourcing function that evolves with organizational needs and market dynamics.
• Strategically plan for a diverse mix of talent across geographiesbalancing in-house capabilities with outsourced partnerships and aligning ongoing demand with resource supply.
• Define and champion the "art of the possible" in technical resourcing, introducing innovative approaches to match talent supply with business demand in agile, cost-effective ways.
• Maintain a macro-level perspective on operational and financial implications of resourcing decisions, advising on which roles should be strategically retained in-house versus those better suited for external delivery.

Program Oversight and Execution :

Cross-Functional Stakeholder Management :

Knowledge Transfer, Business Case Management, and Value Realization :

Qualifications

1015 years of progressive experience in technology strategy, resourcing, and enterprise transformation within complex, global organizations. MBA or equivalent advanced degree strongly preferred; background in top-tier management consulting or enterprise transformation roles is highly desirable. Proven ability to lead cross-functional initiatives that align technology resourcing with broader business strategy, delivering measurable value and operational efficiency. Deep understanding of global capability center ecosystems, with hands-on experience in markets known for technology talent hubs. Demonstrated ability to influence senior stakeholders and drive alignment around new strategies, operating models, and ways of working. Experience developing and managing business cases for technical resourcing, including value realization tracking and productivity improvement metrics. Strong financial acumen, with a track record of disciplined budget management and the ability to partner with Finance to ensure alignment with strategic and operational goals. Skilled in crafting and delivering enterprise-wide messaging and communications to support the rollout of global resourcing strategies. Working knowledge of the operational, legal, tax, and real estate considerations involved in establishing and scaling global technology centers. Experience with building or managing multi-country legal entity structures or trading companies for technology or shared services is a plus. Demonstrated ability to lead and develop small, high-performing teams focused on delivering strategic outcomes.

Compensation

Bonus Eligible : Yes

Long - Term Incentive : Yes

Benefits Eligible : Yes

Salary Range The expected salary range for this role is 168,350 - 218,860 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information

Benefits eligible : This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation / PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible : This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible : This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies