Talent.com
Team Leader

Team Leader

Columbus StaffingColumbus, OH, US
1 day ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise...

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us...

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at www.blockbenefits.com .

    The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    Create a job alert for this search

    Team Leader • Columbus, OH, US

    Related jobs
    • Promoted
    Team Leader

    Team Leader

    Chick-fil-AColumbus, OH, US
    Full-time +1
    At Chick-fil-A, we are seeking developed leaders to support the business.Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excel...Show moreLast updated: 30+ days ago
    Team Lead

    Team Lead

    Where Ya BinDublin, OH, USA
    Full-time
    Quick Apply
    Exciting Opportunity at Where Ya Bin in Dublin, OH! Join our team as a Full Time Team Lead and play a crucial role in leading and motivating our retail team. As a Team Lead, you will have the chance...Show moreLast updated: 7 days ago
    Team Lead II

    Team Lead II

    Central Garden & PetLockbourne, OH, US
    Full-time
    Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry. This is an Exempt, full-time ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyColumbus, OH, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    AE - Store Team Leader (Store Manager)

    AE - Store Team Leader (Store Manager)

    American Eagle OutfittersColumbus, OH, US
    Full-time
    Focus on the main content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    STORE TEAM LEADER IN TRAINING - pOpshelf

    STORE TEAM LEADER IN TRAINING - pOpshelf

    Dollar GeneralColumbus, OH, US
    Full-time
    Store Team Leader - In Training.At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many conv...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Carrols CorporationDelaware, OH, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    College Hunks Hauling Junk & MovingColumbus, OH, US
    Full-time
    Employment Opportunities With College HUNKS.As seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more. With 90 franchise locations across the U.College Hunks Hauling Junk ...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupWhitehall, OH, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    College HUNKSColumbus, OH, US
    Full-time
    Employment Opportunities With College HUNKS.As seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more. With 90 franchise locations across the U.College Hunks Hauling Junk ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    Columbus StaffingColumbus, OH, US
    Full-time +1
    H&R Block Associate Team Leader.Our company At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates,...Show moreLast updated: 1 day ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockGrove City, OH, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 4 days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockJohnstown, OH, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 4 days ago
    • Promoted
    AE - Merchandising Team Leader (Assistant Manager)

    AE - Merchandising Team Leader (Assistant Manager)

    American Eagle OutfittersColumbus, OH, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and clean, with a high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    Mover Team Leader

    Mover Team Leader

    College HUNKSColumbus, OH, US
    Full-time
    To be a professional moving company captain that helps people by providing hands-on labor, moving, and junk removal service. We serve residential and commercial businesses / services.Go out of your wa...Show moreLast updated: 30+ days ago
    • Promoted
    Team

    Team

    Extended Stay AmericaDublin, OH, United States
    Full-time
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...Show moreLast updated: 6 days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    Columbus StaffingColumbus, OH, US
    Full-time +1
    H&R Block Multi-Unit Team Leader.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and commun...Show moreLast updated: 1 day ago
    Team Leader

    Team Leader

    Miller ManagementCircleville, OH, US
    Full-time
    Quick Apply
    As a Team Leader, you'll be supported with the tools and training needed to succeed in our dynamic organization.The Shift Supervisor is responsible for restaurant operations during assigned shifts ...Show moreLast updated: 30+ days ago