ER & CC Veterinary Assistant, AVES

ER & CC Veterinary Assistant

Join Our Growing Team at Austin Veterinary Emergency and Specialty Center!

Are you a dedicated technician assistant looking to advance your career in a thriving, collaborative, and progressive environment? At Austin Veterinary Emergency & Specialty (AVES), we're growing rapidly—adding new doctors, expanding services, and launching departments—as we prepare to move into our brand-new, state-of-the-art 45,000 sq. ft. hospital.

As part of our growth, we're hiring for multiple technician and assistant roles across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine

Overview :

ER & CC Veterinary Technician Assistants are required to assist the practitioners and Licensed Veterinary

Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Compensation :

• $19-$23 hourly, based on experience

Schedules Available :

Full Time

Schedule : TBD (Days)

Primary Responsibilities :

Provide patient restraint and follow safety protocols for exams, procedures, and treatments

Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks

Assist in post-operative care, patient recovery, and ongoing treatments

Prepare lab samples, manage invoicing, and assist with patient admissions and discharges

Escort clients, record patient history and vitals, and assist doctors during exams

Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites

Ensure PPE is inspected annually and help with general end-of-day and discharge duties

Support ultrasounds and other diagnostic procedures under technician guidance

Secondary Responsibilities :

Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments

Maintain accurate patient records and ensure all lab results are filed and entered

Collect and handle blood and urine samples

Operate and maintain digital radiography units, anesthesia machines, and monitors

Record treatments, diagnostics, and communications in medical records with proper invoicing

Communicate patient updates to doctors, technicians, and clients professionally

Know limits of knowledge—seek support when unsure; document all client interactions

Report equipment issues across multiple departments

Assist Primary Care Providers (PCPs) as needed

Requirements :

High School Diploma or equivalent

At least 2 years of experience in a customer service role is required.

At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.

Culture builders —team players eager to promote trust, collaboration, and a positive work environment.

Adaptability —individuals willing to go the extra mile to ensure the best patient and client experience.

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Benefits Include : 401(k) with matching

Health, Dental, and Vision insurance

Health Savings Account (HSA) / Flexible Spending Account (FSA)

Life and Disability insurance

Paid Time Off (PTO) and Holidays

Employee Assistance Program and Discounts (including Pet Discount)

Professional development and tuition assistance

Uniform stipend

Retirement plan

Why AVES?

Austin Veterinary Emergency and Specialty Center (AVES) has been established in the Austin community for 9 years serving the Austin pet community. We are a robust 24 / 7 / 365 veterinary facility that offers Emergency, Critical Care, Internal Medicine, Surgery, Neurology, Oncology, Diagnostic Imaging, Interventional Radiology and Cardiology services. In approximately 6 months, we will be relocating our hospital to a new location (within 2.6 miles from our current location) which will allow us to expand our services and provide growth opportunities for our staff. AVES core values of Kindness, Integrity, Collaboration and Consistently are our driving forces that help us provide top notch medical care and customer service to the Austin Community. We have a strong focus on the continued education of our staff through an on-site Education Program that provides job training for our support staff.

We would love to hear from dedicated veterinary professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!

For more information about our hospital, please visit

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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