Youre an experienced customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4 years of experience youve developed a track record of supporting enterprise customers driving technical investigations and advocating for continuous product improvement.
Youre energized by the evolving threat landscape in email and SaaS security and youre excited to support a platform that uses behavioral AI to stop the attacks others miss. Youre equal parts communicator troubleshooter and customer championcommitted to delivering exceptional support and building customer trust at every step.
#LI-EM5
Required Experience:
IC
Technical Support Engineer – AI Cybersecurity Platform • Los Angeles, California, USA
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