Guest Relations Specialist

Guest Relations Specialist

Four Seasons Resort Palm Beach is seeking a full-time Guest Relations Specialist to join our exciting Front Office team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

The ideal candidate will have at least one year of previous Hotel / Resort Front Office experience, including Front Desk and / or Concierge. Guest Relations Specialist must have strong communication skills, solid work ethic, and the ability to provide intuitive service. They will be required to perform and fulfill both Front Desk and Concierge related duties.

Requirements :

• Mobile position requiring movement behind the desk and within the hotel
• Continuous standing for entire shift
• Excellent interpersonal and communication skills, both in person and by telephone
• Must be fluent in English
• Ability to learn multiple computer software and accurately input information into the systems
• Ability to work cohesively with co-workers both within and outside of the department
• Ability to prioritize, organize and follow up efficiently
• Previous hotel, Front Office experience is strongly preferred
• Must be able to work all shifts including AM's, PM's, weekends, and holidays
• Extensive knowledge of local hot spots, restaurants and attractions is preferred
• Strong organizational skills, with the ability to work independently
• Ability to function under pressure, set priorities and adapt to changing conditions
• Requires attention to detail and accuracy

What you bring :

What we offer :

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.