Customer Care Manager

A company is looking for a Customer Care Manager to provide exceptional support in freight management and specialty pharmacy topics.

Key Responsibilities

Communicate technical solutions to drive understanding and adoption among users

Collaborate with customers to ensure they achieve their goals and maximize solution value

Effectively manage multiple projects while maintaining organization

Required Qualifications

Solid technical skills with experience in technical sales engineering, implementation, or technical support

1+ years of experience in a customer-focused environment

Proven expertise in customer service

Experience using a Customer Relationship Management (CRM) system

Proficiency in Microsoft Office