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Front Desk Associate
Front Desk AssociateAlpha Dental Center • Franklin, Massachusetts, United States
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Front Desk Associate

Front Desk Associate

Alpha Dental Center • Franklin, Massachusetts, United States
9 days ago
Job type
  • Full-time
Job description

Join Our Team at Alpha Dental Franklin – Front-Desk Associate Wanted!

Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Alpha Dental Franklin (part of the Alpha Dental Center family), we’re looking for a Front-Desk Associate who will be the face and heartbeat of our office.

What you’ll do

  • Greet patients with warmth and professionalism, making them feel comfortable and valued from the moment they walk in.
  • Answer phones, schedule appointments, manage check-in / check-out, and ensure our front desk runs smoothly.
  • Work collaboratively with our dental team to support patient flow, coordinate with hygienists and doctors, and assist with general office tasks.
  • Handle administrative duties as needed : verifying insurance, managing patient records, data entry, and helping keep our office environment organized and inviting.
  • Step into challenges with a positive attitude — whether it’s a last-minute scheduling change, a new patient inquiry, or supporting a treatment room in any capacity.

Who you are

  • Personable & friendly — You genuinely enjoy interacting with people and take pride in creating positive experiences for each patient.
  • Patient-oriented — You understand the importance of comfort, trust, and communication in a dental setting.
  • Organized & proactive — You can juggle multiple tasks, stay ahead of your day, and adapt when things shift unexpectedly.
  • Dental-office experience is preferred — You’ve got knowledge of scheduling, insurance verification, EHR or practice-management software, or you’re a fast learner ready to dive in.
  • Team player — You support your colleagues, help tackle challenges, and contribute to a positive, can-do office culture.
  • Why Halifax Family Dental?

    As part of Alpha Dental Center’s network of practices in Massachusetts and beyond, Halifax Family Dental brings top-tier dentistry to our community : we’re high-tech, comfortable, and deeply committed to patient care. Our team uses modern tools like 3D imagery and offers a wide range of services from routine cleanings to implants and cosmetic dentistry. You’ll join an environment where your contribution matters and your growth is encouraged.

    Office Details

    Location : 260 Central Street, Franklin, MA 02038

    Phone :

    alphadentalcenter.com

    Email for Careers :

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    Front Desk Associate • Franklin, Massachusetts, United States

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