FT Teller

Full-Time Teller Opportunity

801 22nd Avenue

Meridian, MS

A Teller is a critical link between the Bank and our customers and carries many responsibilities. One must recognize the primary responsibility of providing excellent customer service by understanding the job requirements, processes and procedures and have the knowledge to confidently inform customers about the Bank's products and services. A successful Teller must read at a level sufficient to understand memorandums, instructions and teller-related forms; write clearly, concisely and legibly; have the ability to add, subtract, multiply and divide; be able to work under time constraints and work alone or in a team-oriented environment; daily display good judgment and relate tactfully, respectfully and professionally with customers and co-workers.

Qualifications - THOSE WHO MEET MINIMUM QUALIFICATIONS WILL BE CONSIDERED FOR EMPLOYMENT

• Teller experience is ideal or at least a year of cash handling and customer service experience in another industry.
• A working knowledge of debits and credits and general accounting skills is desired for those without teller experience.
• Essential skills include an aptitude for basic math and proficiency.
• Familiarity with Horizon XE would be a plus.
• Employment consistency (i.e. one year history with the same employer) is highly valued.
• Must be able to consistently work an assigned schedule. Operating hours are 8 : 30 a.m. to 4 p.m. Monday through Thursdays and to 5 p.m. Fridays. 8 a.m.

arrival time unless otherwise instructed.

Primary Objective - To serve and assist customers with their banking needs in a manner of excellent customer service, to be knowledgeable of new and existing Bank products and services in order to assess customer needs, and to accurately perform teller duties according to practice and procedure in a team-oriented environment (i.e. working in harmony with all bank employees). ALL job duties require strict adherence to all applicable federal and state rule and regulations as well as Bank policies and procedures.

Primary Responsibilities - To balance cash and negotiable items daily after the course of accepting deposits of cash and / or checks; process withdrawals and cash checks up to a designated limit; accept loan payments of any type; redeem cash items for deposit or cash; process cash advances on credit / debit cards; have a general knowledge of products and services to answer customer questions; sell official checks, bank money orders and travelers checks (if offered); to know and understand the requirements of and how to complete Current Transaction Reports (CTRs); promote bank services and cross-sell bank products through referrals; operate network computers / software and other equipment necessary to complete a transaction; participate in on-going training; be aware of competitor bank services and advantages of bank; awareness of and recognize when to report suspicious transactions / activity / situations to the appropriate personnel; and participate in the general upkeep and appearance of the branch. Tellers are expected to understand the bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive programs and to know where the CRA notice, statement and public disclosure file is located and who the CRA Officer is.

Secondary Responsibilities - Other duties or responsibilities that may be assigned are combination and / or key control; opening and processing night depository and ATM; control of negotiable instruments and any other as assigned.

Expectations are to perform all job duties and other responsibilities as assigned and to follow all safety rules and regulations.

Regular attendance according to the work schedule is necessary and essential as is receiving detailed information verbally, in person and by telephone. Extensive reading and computer use is expected the majority of the time.

EEO - Race / Sex / Vets / Disabled