Automotive Service Advisor | Heritage Hyundai / Genesis

Automotive Service Advisor / Service Writer

Heritage Hyundai / Genesis Owings Mills is seeking a dynamic, customer-focused Automotive Service Advisor / Service Writer to join our fast-paced, high-energy Service Department. If you're passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team!

Experience Everything MileOne has to Offer : - $31,200 - $120,000 with unlimited earning potential - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities

Service Advisor Responsibilities : - Provide customer service to include vehicle service care and manufacturer's warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints

Service Advisor Qualifications : - 2+ years' dealership experience in automotive service writing - Reynolds Ignite experience, preferred - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills

• Working knowledge of basic car functions, characteristics, and operations

Our MileOne Employee Advantage : MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund : by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and / or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.