Manager IV, Field Service Engineer (M4)

Job Title

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Salary : $112,000.00 - $154,000.00

Location : Austin, TX

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company.

Key Responsibilities :

• Forecasts financial, manpower, and operational requirements for key businesses.
• Manages start ups in terms of time and cost requirements.
• Manages local inventories and RMA procedure.
• Ensures customer satisfaction with Company service and system performance.
• Interviews, hires, and trains customer engineers as necessary to support regional business.
• Ensures employee satisfaction through communication of business progress and all related action.
• Escalates system downs according to valid escalation procedure.
• Achieves guaranteed up time and other parameters as sold to customers.
• Promotes quality improvement processes to reduce cycle time, drive continuous improvement of technical performance, and empower the work force.

Functional Knowledge :

Business Expertise :

Leadership :

Problem Solving :

Impact :

Interpersonal Skills :

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Time Type : Full time

Employee Type : Assignee / Regular

Travel : Yes, 10% of the Time

Relocation Eligible : Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.