Customer Support Specialist

Company Description

About Us

At Swift 7 Consultants , we are a results-driven management consulting firm based in Minneapolis, MN, dedicated to helping organizations achieve operational excellence and sustainable growth. Our team of professionals provides strategic insight, innovative problem-solving, and hands-on execution that drives measurable success. We believe in empowering our people to grow alongside our clients, fostering a culture of leadership, collaboration, and continuous learning.

Job Description

Job Description

We are seeking a Customer Support Specialist to join our growing team in Minneapolis. This role plays a key part in ensuring client satisfaction by providing professional, attentive, and solution-oriented support. The ideal candidate will thrive in a dynamic environment, maintain high attention to detail, and deliver consistent excellence in every client interaction.

Responsibilities

• Provide outstanding customer assistance through phone and email communication.
• Resolve client inquiries efficiently while maintaining a positive and professional tone.
• Collaborate with internal teams to address customer needs and ensure timely solutions.
• Maintain accurate records of customer interactions and follow up to ensure satisfaction.
• Identify opportunities to enhance client experience and streamline support processes.

Qualifications

Qualifications

Additional Information

Benefits