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Acct Rep I-Billing / Coll / DenMaitland, FL

Acct Rep I-Billing / Coll / DenMaitland, FL

AdventHealthMaitland, FL, US
30+ days ago
Job type
  • Full-time
Job description

Accounting / Finance Position at AdventHealth Orlando

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become a major tertiary health care facility. Patients come from the Southeast, the Caribbean, and even as far as South America for our proven expertise and compassionate health care.

With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care, and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind, and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam, and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Top reasons to work at AdventHealth :

  • Conveniently located near I-4 and Apopka Expressway 414
  • Career growth and advancement potential
  • Benefits from Day One
  • Paid Days Off from Day One
  • Student Loan Repayment Program
  • Career Development
  • Pet Insurance

Schedule : Full-Time

Shift : Monday - Friday 8 : 00 am - 4 : 30 pm

Location : 900 Winderley Pl, Maitland, 32751

You will be responsible for :

  • Working with insurance payers to ensure proper billing takes place on all assigned patient accounts.
  • Working follow-up report daily, maintaining established goal(s), and notifying Supervisor of issues preventing achievement of such goal(s). Following up on daily correspondence (denials, underpayments) to appropriately work patient accounts.
  • Assisting Customer Service with patient concerns / questions to ensure prompt and accurate resolution is achieved. Producing written correspondence to payers and patients regarding status of claim, requesting additional information, etc.
  • Initiating next billing, assigning appropriate follow-up and / or collection step(s), this is not limited to calling patients, insurers, or employers, as appropriate. Sending initial or secondary bills to insurance payers.
  • Documenting billing, follow-up, and / or assign collection step(s) that are taken and all measures to resolve assigned accounts, including escalation to Supervisor / Manager if necessary.
  • Processing administrative and medical appeals, refunds, reinstatements, and rejections of insurance claims with the oversight of the Supervisor and / or Manager.
  • Qualifications :

    Education and experience required : One-year of experience in the Revenue Cycle Department or related areas such as registration, finance, collections, customer service, medical, or contract management.

    Knowledge and skills required :

    Able to work with advanced billing procedures.

    Able to prioritize and multitask based on volume of work within specific deadlines.

    Knowledge of the Revenue Cycle and the links between departments : Charge Capture, Patient Access, HIM, Coding, and Patient Financial Services.

    Working knowledge involving coverage, payment, compliance, and basic billing rules for Government and Managed Care payers.

    Uses discretion when discussing personnel / patient related issues that are confidential in nature.

    Ability to give and follow written and verbal directions.

    Working knowledge of personal computer applications and proficient in word, excel, and power point applications. Self-motivator, quick thinker, communicates professionally and effectively in English, both verbally and in writing.

    Ability to work with all departments and all levels of management.

    Job Summary :

    Protects the financial standing of AdventHealth Central Florida Division South by performing functions related to the billing, coding, collection, payment, and customer service for all payer and patient accounts. Under general supervision, is responsible for processing insurance and billing insurance in a timely manner. Reviews assigned electronic claims and submission reports. Resolves and resubmits rejected claims appropriately as necessary. Works closely with HIM, Coding, Revenue Integrity, Patient Access, and Patient Financial Services departments to resolve outstanding claim errors by obtaining necessary information for accurate billing. Processes daily error logs, stalled reports, aging claims, and any ad-hoc reports. Addresses claim issues from insurance companies requesting additional information and / or checking status of billings.

    This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.

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    Rep • Maitland, FL, US