Court Services Assistant
Deschutes County is hiring for a Court Services Assistant who will be offering essential technical support related to court matters for the community. Under basic supervision, this role involves providing courtroom assistance services across various locations within Deschutes County, in addition to clerical and cashier responsibilities to support the operations of the Justice Court.
Key Responsibilities :
- Performs advanced data entry; manages multi-line phones; handles cashiering; maintains files; prepares / processes Justice Court documents in compliance with Justice Court and County regulations.
- Provides Court service information and customer assistance; serves as primary customer liaison; completes forms; files small claims; processes uniform citations / complaints for multiple cities and counties; answers inquiries within authorized scope.
- Facilitates Justice Court administration Oregon law; communicates Court policies, procedures, and orders from the Justice of the Peace.
- Provides recommendations / solutions to Court clients consistent with Court rules, policies, legislation, Oregon DMV requirements, and Oregon Revised Statutes; safeguards confidentiality of Court records and proceedings.
- Assists with scheduling and docketing for court dates and mediation; ensures timely client notifications. Processes payments across multiple tender types; performs other duties as assigned by the Court.
What You Will Bring :
Knowledge of or experience with : Court functions, procedures, terminology, rules and policies of the court; Fundamental statutes and guidelines that oversee the distribution of information from court records; Cashiering / money handling protocols.Skill in : Utilizing a personal computer with specialized software, demonstrating a swift adaptability to new applications, and efficiently entering information into a computer system with accuracy and speed; Maintaining consistent and accurate management of records at high volume; Effectively communicating through written and verbal communications skills; Efficiently and effectively addressing hostile, angry and emotional customers.The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE : Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.
Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.