Talent.com
Environmental Customer Coordinator (External)
Environmental Customer Coordinator (External)Arcwood Environmental, LLC • Hayward, CA, United States
Environmental Customer Coordinator (External)

Environmental Customer Coordinator (External)

Arcwood Environmental, LLC • Hayward, CA, United States
12 hours ago
Job type
  • Full-time
Job description

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

Location : Corporate Office - Indianapolis, Indiana

About Us : At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

  • Impactful Work : Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
  • Growth Opportunities : At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
  • Safety First : Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
  • Collaborative Environment : Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment : We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision : Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership : Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Environmental Customer Coordinator

As an Environmental Customer Coordinator you will be responsible for servicing customer accounts by managing customer inquiries regarding Arcwood services, including cost and proper documentation to ensure customer satisfaction.

Essential Functions & Requirements :

  • Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
  • Utilizes understanding of waste generator requirements to provide insights to customers
  • Manages customer inquiries and questions regarding Arcwood services, associated costs and proper documentation requirements; maintains an understanding of when to escalate customer issues
  • Builds sustainable relationships and establishes trust with customers through routine communication, ensuring customer satisfaction
  • Reviews, revises and completes waste profile forms, including but not limited to, reviewing SDS' and selecting proper RCRA hazardous waste codes; submits waste stream approval to appropriate department
  • Develops and utilizes basic chemical knowledge as it pertains to various waste types within the industry and the available disposal options
  • Utilizes a variety of tools to conduct research and partners with cross-functional teams to solve customer challenges, providing innovative solutions; coordinates with cross-functional teams to assign workflows to proper departments
  • Provides follow-up on pending and new approvals to perform scheduling as soon as possible
  • Reviews, prints, and sends new quotes to customers; requests and files signed copies of quotes
  • Submits samples with required documentation for testing and waste approval as needed
  • Conducts reviews of billing information for accuracy prior to finalization; resolves any billing discrepancies as needed
  • Maintains accountability for insides sales to increase revenue in assigned territory(ies) by working closely alongside Sales counterpart
  • Secures disposal outlets for customer waste that will be managed directly to third-party sites, including approvals, pricing and logistics as needed
  • Conducts profit and cost analysis on new and current business, ensuring that the most profitable disposal method is being used; identifies opportunities for increasing margin dollars
  • Receives waste orders from customers and completes appropriate shipping documentation, manifest, and labels as necessary
  • Manages non-conforming waste situations in a timely manner, including manifest discrepancies
  • Facilitates customer tours of Arcwood facilities as requested
  • Maintains thorough and updated customer records
  • Maintains the ability to travel to assigned territory annually, up to 10%
  • Takes on additional duties as assigned to support the team and organization
  • Education :

  • Bachelor's degree (required); degree in environmental science or other technical field (preferred)
  • Experience :

  • 2+ years of relevant experience, including but not limited to environmental, manufacturing, industrial or customer service sectors (required) -OR-
  • In lieu of a Bachelor's degree, an Associates degree plus 2 years of relevant experience, including but not limited to environmental, manufacturing, industrial or customer service sectors (required)
  • Competencies :

  • Excellent interpersonal skills to effectively communicate with internal and external customers
  • Strong communication skills via phone, with the ability to listen actively
  • Organizational and time management skills, with the ability to make strong decisions and execute patience under pressure
  • Self-directed with the ability to work on multiple projects with competing priorities and deadlines
  • Basic working knowledge of all Federal, State, and local laws and regulations pertaining to the Environmental Services industry and DOT / RCRA regulations
  • Strong working knowledge of computer programs and applications
  • Regular and predictable attendance to perform the functions and requirements of this role
  • Benefits, Compensation, & Workforce Diversity :

    Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.

    Equality Opportunity Employer - Veterans & Disabilities

    A post-offer drug screen will be required.

    Create a job alert for this search

    Environmental Coordinator • Hayward, CA, United States

    Related jobs
    Mid-Level Water Resources Planner

    Mid-Level Water Resources Planner

    Carollo Engineers • Walnut Creek, CA, United States
    Full-time
    Carollo Engineers is a nationally recognized engineering firm specializing in the planning, design, and construction of water and wastewater facilities. We are seeking a Mid-level Water Resources Pl...Show more
    Last updated: 30+ days ago • Promoted
    Mid Level Water / Wastewater Engineer- CA

    Mid Level Water / Wastewater Engineer- CA

    HireOTS • Walnut Creek, CA, United States
    Full-time
    THE most reputable Water / Wastewater Infrastructure and Treatment Civil Consulting firm in the US & Canada.Full Benefits : Health, Vision, Dental, and 401K match. Paid OT and Annual Performance Bonus....Show more
    Last updated: 1 day ago • Promoted
    Corporate Intern - Sustainability (Hybrid)

    Corporate Intern - Sustainability (Hybrid)

    First Citizens Bank • San Francisco, CA, US
    Full-time
    This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. First Citizens Bank offers an exciting summer internship program that ...Show more
    Last updated: 28 days ago • Promoted
    Environmental Customer Coordinator

    Environmental Customer Coordinator

    Arcwood Environmental, LLC • Hayward, CA, USA
    Full-time
    Quick Apply
    Exciting Opportunity to Join Our Legacy of Environmental Leadership!.Corporate Office - Indianapolis, Indiana.At Arcwood Environmental, we are more than just a company. we are pioneers in industria...Show more
    Last updated: 5 days ago
    As-Needed Environmental Field Technician

    As-Needed Environmental Field Technician

    Dudek • San Francisco, CA, United States
    Part-time
    Dudek is a leading environmental, planning, and engineering firm that help public and private clients plan, design, and build projects that improve communities' built and natural infrastructure.Fou...Show more
    Last updated: 1 day ago • Promoted
    Environmental Coordinator

    Environmental Coordinator

    TRC Companies • San Ramon, CA, United States
    Full-time +1
    TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time.From pipelines t...Show more
    Last updated: 1 day ago • Promoted
    Project Engineer (Water Treatment Facilitiess)

    Project Engineer (Water Treatment Facilitiess)

    Helix Electric • Orinda, CA, United States
    Full-time
    Helix Electric was founded in 1985 and is now one of the nation's largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is realized ...Show more
    Last updated: 1 day ago • Promoted
    Renewable Energy Systems Technician

    Renewable Energy Systems Technician

    Blue Planet Energy Systems, Inc • Richmond, CA, US
    Full-time
    As pioneers in the energy storage sector, Blue Planet Energy stands at the forefront of innovation, boasting over a decade of expertise in deploying cutting-edge lithium iron phosphate (LiFePO4) te...Show more
    Last updated: 30+ days ago • Promoted
    Trash Collection Specialist

    Trash Collection Specialist

    Waste Management • Oakland, CA, United States
    Full-time
    Join our team as a Trash Collection Specialist! No experience is required, and we are hiring immediately.This is your chance to make a difference in your community while earning a competitive wage ...Show more
    Last updated: 1 day ago • Promoted
    Asistente de Servicios Ambientales

    Asistente de Servicios Ambientales

    Sodexo • RICHMOND, CA, US
    Asistente de Servicios Ambientales.Major Oil & Gas Company - 72665031.Varying shifts, days / hours (open availability preferred). Se proporcionarán más detalles durante el proceso de entrevista.Trabaj...Show more
    Last updated: 30+ days ago
    Program Associate for Climate & Clean Energy (HSF)

    Program Associate for Climate & Clean Energy (HSF)

    EPIP • San Francisco, CA, United States
    Full-time
    Program Associate for Climate & Clean Energy (HSF).The Heising-Simons Foundation is a family foundation with offices in Los Altos and San Francisco. The Foundation works with its many partners to ad...Show more
    Last updated: 30+ days ago • Promoted
    Program Associate, Climate and Clean Energy (HSF)

    Program Associate, Climate and Clean Energy (HSF)

    EPIP • San Francisco, CA, United States
    Full-time
    Program Associate, Climate and Clean Energy (HSF).The Program Associate (PA) provides administrative and program-related support to the Foundation’s Climate & Clean Energy (CCE) team.The goal of th...Show more
    Last updated: 30+ days ago • Promoted
    Trash Collection Specialist

    Trash Collection Specialist

    Waste Management, Inc. • Santa Clara, CA, United States
    Full-time
    Join our team as a Trash Collection Specialist! No experience is required, and we are hiring immediately.This is your chance to make a difference in your community while earning a competitive wage ...Show more
    Last updated: 1 day ago • Promoted
    Water Consultant Senior Associate

    Water Consultant Senior Associate

    WestWater Research • Alameda, CA, US
    Full-time
    Water Consulting Senior Associate.Water Consulting Senior Associate.This role focuses on water supply planning, transaction advisory, and valuation projects, with a strong emphasis on the economic,...Show more
    Last updated: 23 hours ago • Promoted
    Recycling Coordinator

    Recycling Coordinator

    TradeJobsWorkforce • 94130 San Francisco, CA, US
    Full-time
    As a Recycling Coordinator, you will be responsible for managing waste collection and recycling efforts, including : collect and dispose of waste materials. Duties and responsibilities can change dep...Show more
    Last updated: 30+ days ago • Promoted
    Field Technician for Water Filtration Equipment- 1 hour weekly

    Field Technician for Water Filtration Equipment- 1 hour weekly

    National Water Services • Berkeley, California, United States, 94702
    Part-time
    In 1991, we embarked on a quest to provide the best drinking water possible.The response to our first FreshPure Waters system was overwhelming. Today, our waters are sold in the finest natural and o...Show more
    Last updated: 30+ days ago
    Mid-Level Environmental Associate

    Mid-Level Environmental Associate

    Hanson Bridgett LLP • Sunnyvale, CA, US
    Full-time
    The Real Estate & Environment Section is seeking an attorney with 6–8 years of experience in environmental law, including water law, environmental litigation, and compliance and regulator...Show more
    Last updated: 20 days ago • Promoted
    Program Delivery Specialist, Water / Wastewater

    Program Delivery Specialist, Water / Wastewater

    Stantec • San Francisco, CA, US
    Full-time +1
    Associate Deputy Program Manager.When you care deeply about the work you do, it's rewarding to see it through from concept to completion. We partner with clients to provide both program management a...Show more
    Last updated: 30+ days ago • Promoted