Restaurant Manager / Assistant General Manager

Hospitality Manager

The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service and customer satisfaction, and managing the overall performance of the establishment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating an exceptional dining experience.

Key Responsibilities

Supervise and manage all aspects of restaurant operations, including staff scheduling, training, and performance management.

Ensure high standards of cleanliness, safety, and hygiene are maintained throughout the restaurant.

Develop and implement strategies to maximize sales, profitability, and customer satisfaction.

Manage inventory, control costs, and ensure efficient use of resources.

Collaborate with the kitchen and front-of-house teams to ensure seamless service and operational efficiency.

Handle customer complaints and resolve issues promptly to maintain a positive reputation.

Prepare and submit regular reports on restaurant performance, including financials, sales, and operational metrics.

Stay updated on industry trends and implement best practices to improve service and operations.

Qualifications

Bachelors degree in Hospitality Management, Business Administration, or a related field.

Proven experience in a similar management role within the hospitality industry.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to work under pressure and manage multiple tasks simultaneously.

Strong understanding of restaurant operations, including food and beverage service, inventory management, and customer service.