Senior Director, Head of US Strategic Account Engagement
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We're here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.
Job Description
The Head of US Strategic Account Management reports to the Head of US Market Access and is a senior leader on the US Market Access Leadership Team. The role is responsible for shaping and executing Kite's strategic approach to account management across prioritized national and regional payers, community oncology networks, and authorized treatment centers (ATCs). It leads a high-performing team focused on expanding patient access to CAR-T therapies, driving innovative engagement strategies, and building sustainable partnerships with key healthcare decision makers.
Key Responsibilities
Strategic Leadership
Develop and refine Kite's US Strategic Account Management strategy, ensuring alignment with overall US Market Access and commercial objectives
Lead the execution of account management strategies across national and regional payers, community oncology networks, and ATCs, focusing on expanding patient access to CAR-T therapies and removing barriers such as third-party accreditation requirements
Guide the team in developing and executing strategic plans for their respective accounts and geographies
Serve as a strategic advisor to US Market Access and executive leadership on account trends, payer / provider engagement, and network expansion opportunities
Build and shape strategic relationships with executive leadership across payer, provider, and ATC segments, including C-suite and D-suite executives, P&T committee members, and other key decision makers
Team Leadership & Organizational Capability
Build and lead a high-performing team; ensure clear account plans, thoughtful and frequent key customer engagement, and appropriate resource development and allocation
Oversee recruitment, training, development, and performance management for the Strategic Account Management team
Champion a high-performance culture, fostering collaboration, innovation, and strategic thinking across the team and broader US Market Access organization
Maintain accountability for all Strategic Account Management budget allocations, spend, invoice submission, and budget neutrality
Account Management & Engagement
Oversee the development and execution of strategic plans and tactics with business leaders and executives at assigned accounts, including national and regional payers, community oncology networks, and ATCs
Drive and oversee engagement with C-suite and D-suite executives, P&T committee members, and other key healthcare and formulary decision makers to maximize access and increase CAR-T class share
Support team in working with payers to expand patient access to CAR-T through expansion of ATC networks and centers of excellence, removal of third-party accreditation requirements, and other innovative strategies
Guide National Account Directors in establishing and leading Kite's vision, strategy, and overall business relationship with assigned community oncology accounts, including McKesson / US Oncology and Cencora / ION
Oversee contracting opportunities, negotiations, and contract term discussions across assigned accounts and geographies
Ensure delivery of financial and reimbursement education to assigned accounts and support resolution of acute patient reimbursement challenges
Strategic Partnerships & Initiatives
Drive strategic partnerships and corporate initiatives between Kite and assigned customers, including EMR integration, sponsorships, population health analyses, data agreements, integrated care delivery models, and value-based partnerships
Support practice-level access for Kite CTAMs and other team members
Lead cross-functional strategic initiatives that shape Kite's access strategy and commercial readiness
Data, Analytics & Performance
Oversee performance reviews, QBRs, contract reviews, and business development strategy for assigned accounts
Partner with internal stakeholders to evaluate performance of assigned ATCs, potential site expansion opportunities, referral patterns, and overall business development strategy
Support financial modeling for sophisticated sites on growth initiatives and outpatient opportunities
Basic Qualifications
Advanced scientific degree (MD, PharmD, PhD) and 12+ years of experience OR
Master's Degree and 12+ years of experience OR
Bachelor's Degree and 14+ years of experience
Preferred Qualifications
10+ years of pharmaceutical or biotech experience in account management, market access, policy, and / or commercial customer-facing roles
Demonstrated ability to collaborate cross-functionally and influence decision making, strategy, and execution across partners and functions
Deep strategic experience leading change-based initiatives, home office functional teams, and / or marketing & strategy projects
Extensive understanding of the reimbursement landscape for CAR-T and the complexities of payer / provider engagement
Strong negotiation skills and a demonstrated ability to address customer needs with payers and providers
Strong proficiency in critical thinking, project management, communication / presentation, and arbitration / influencing skills
Demonstrated proficiency in oncology clinical science with strong clinical outcomes and health economic data fluency
Strong financial management and business acumen
Experience managing products covered under medical benefit in inpatient / outpatient settings
Validated understanding of customer segments and regional market dynamics within oncology
Demonstrated understanding of innovative payment models and market access strategies that can address payer needs and overcome market barriers
Strong leadership skills, proven ability to execute on additional roles beyond core responsibilities
The salary range for this position is : $237,575.00 - $307,450.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans
For additional benefits information, visit : https : / / www.gilead.com / careers / compensation-benefits-and-wellbeing
Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
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Kite Pharma will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
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For Current Kite Pharma Employees and Contractors : Please apply via the Internal Career Opportunities portal in Workday.
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Senior Director Head • Santa Monica, CA, US