Leader, Pharmacy Business & Technical Solutions

ABOUT RVL PHARMACY

RVL Pharmacy is a growing mail order pharmacy that specializes in ocular aesthetics and skincare. We serve cash pay patients and pride ourselves on cultivating a strong relationship with our patients and healthcare providers.

POSITION OVERVIEW

The Leader, Pharmacy Business & Technical Solutions is responsible for strategy, design and implementation of pharmacy-related services, operations, and systems to support the future growth of the company. This role combines clinical understanding with strategic leadership in business development and technology implementation. Core responsibilities include developing, improving, and overseeing key facets of our pharmacy mail order business, including pharmacy operations, business processes, technology solutions, product fulfillment, and inventory management. The leader in this role will drive scalable and compliant growth by bridging the gap between patient experience, pharmacy operations, regulatory requirements, and innovative technology solutions.

This leader will be business-focused with an entrepreneurial mindset and a passion for driving innovation and effective patient and business solutions. The ideal candidate will have an understanding of the mail order pharmacy landscape, a track record of implementing scalable and efficient processes, and a passion for leading cross-functional, high-performing teams. This role requires a strategic thinker with a hands-on, practical, and collaborative approach.

DUTIES AND RESPONSIBILITIES

Strategic Growth & Operations

• Design and lead initiatives to grow pharmacy operations across both telemedicine and B2B / B2B2C markets, ensuring alignment with business objectives, to optimize efficiency, grow revenue, reduce costs, and improve overall performance.
• Identify and implement process improvements to enhance the entire mail order workflow, from prescription receipt to delivery.
• Collaborate with sales and business development teams to design compliant pharmacy solutions and workflows for new initiatives that drive patient adherence and compliance.
• Lead creation of analytics and reporting tools to monitor key performance indicators, conduct trend analysis, and provide actionable insights for continuous improvement and strategic planning.
• Leverage data-based approach to ensure efficient and effective workforce management practices. Develop and optimize budget.

Clinical & Compliance Leadership

Cross-Functional Leadership

EXPERIENCE AND QUALIFICATIONS

ABOUT US

RVL Pharmaceuticals is a specialty pharmaceutical company focused on the commercialization and development of products that target markets with underserved patient populations in the ocular and medical aesthetics therapeutic areas. The Company is currently commercializing UPNEEQ® (oxymetazoline hydrocholoride ophthalmic solution, 0.1%), for the treatment of acquired blepharoptosis, or low-lying eyelid, in adults. UPNEEQ is the first non-surgical treatment option approved by the FDA for acquired blepharoptosis.

RVL is committed to leveraging the talent of a diverse workforce, creating great opportunities for our people and our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.