Application Support Engineer

Job Title : Application Support Engineer

Location : Boston MA (Remote)

Duration : 12 Months

Client : Accenture

Responsibilities :

• Monitor and triage jobs system integrations and application processes.
• Manage user access and requests for complex or sensitive systems.
• Collaborate with internal teams and third-party vendors to resolve production issues.
• Triage and manage both major and minor production incidents.
• Monitor and manage support queues efficiently.
• Document the status and resolution of incidents requests and problems.
• Gather and analyze data to support audit and regulatory activities.
• Work closely with application development teams to recommend enhancements and improvements.
• Support system patching maintenance and full application lifecycle processes.
• Participate in organization-wide technology initiatives and projects.
• Research and respond to business and data inquiries.
• Assist with system access certifications basic reporting and automation efforts.
• Support production software release activities.
• Contribute to business continuity and disaster recovery planning and testing.

Required Technical Skills :

Additional Technical Skills :

Key Skills

Splunk,Iis,SQL,.NET,Perl,Shell Scripting,Weblogic,Java,Sybase,Scripting,Oracle,Application Support

Employment Type : Full Time

Experience : years

Vacancy : 1