Strategy & Analytics, Data Scientist

Holland America GroupMiami, FL, United States

1 day ago

Job type

Full-time

Job description

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Strategy & Analytics, Data Scientist to fill this role, which is based in our Doral

office. The Strategy & Analytics, Data Scientist is a strategic and technical leadership role responsible for driving innovation, insight generation, and business impact through advanced analytics and artificial intelligence. This position will lead the development and deployment of predictive models, machine learning solutions, and experimentation frameworks. Partnering closely with cross-functional stakeholders, the role translates complex business challenges into scalable data science initiatives, shaping the roadmap for AI adoption and delivering measurable outcomes across commercial, operational, and guest experience domains.

Here is a summary of what Princess is looking for in its Strategy & Analytics, Data Scientist. Is this you?

Responsibilities

Advanced Modeling & Predictive Analytics

Lead the development and deployment of predictive models that forecast guest behavior, optimize pricing and promotions, and improve operational efficiency.
Apply statistical and machine learning techniques-including regression, classification, clustering, time series forecasting, and uplift modeling-to solve complex business problems.
Design and evaluate experiments (e.g., A / B testing) across digital and offline channels, ensuring statistical rigor and actionable insights.
Monitor model performance over time, define success metrics, and implement strategies for continuous improvement and recalibration.

AI Innovation

Drive the exploration and adoption of cutting-edge AI methodologies, including generative models, natural language processing, and personalization engines.

Partner to identify opportunities for AI-driven transformation across guest experience, marketing, and operations.

Champion AI literacy across the organization, guiding stakeholders through technical concepts and building confidence in data-driven decision-making.

Stay abreast of industry trends and emerging technologies, integrating best practices into the data science roadmap and fostering a culture of innovation.

Data Engineering & Analytical Foundations

Build and transform large-scale datasets from diverse sources, performing feature engineering, variable selection, and data cleansing to support robust analysis.

Develop complex SQL and Python workflows to automate data preparation, model training, and performance monitoring.

Contribute to internal libraries and tools that enhance the scalability and efficiency of data science efforts.

Requirements

Bachelor's degree required; MBA or equivalent advanced degree preferred.

5+ years of experience in strategic project management, preferably in hospitality, cruise, or travel industries.

Proven ability to lead cross-functional initiatives and deliver measurable outcomes

Strong analytical, communication and stakeholder management skills.

Strong understanding of shipboard operations and guest experience drivers.

Ability to thrive in a fast-paced, matrixed environment.

Experience working with global teams and multicultural environments.

Strong analytical and financial acumen.

This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday)

What You Can Expect

Cruise and Travel Privileges for You and Your Family

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification Reimbursement

Rewards & Incentives

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at :

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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